snjvaper Posted August 15, 2011 Share Posted August 15, 2011 I am getting ready to go live with my website. I want to have a grand opening sale and give out a coupon doe/voucher. I created a 20% voucher (TEST) and enabled it. No, I added a product to my cart and went to go check out. When I enter the code, the page refreshes and nothing happens. There is no discount applied or error msg shown. I have seen this mentioned here and there, but no real answer or fix did I find. If someone knows anything about this, please help. BTW im using prestashop 1.4 Link to comment Share on other sites More sharing options...
Matt Serralta Posted August 15, 2011 Share Posted August 15, 2011 Hey Snjvaper, I tried to run a 20% voucher on a test store that we have in version 1.4.4... I really want to give you a help, can you please give a screen shot of your configuration of the coupon so that we can take a look at the config? Thanks, Matt and Mike Link to comment Share on other sites More sharing options...
Numpaque Posted August 16, 2011 Share Posted August 16, 2011 I have the same problem my website is www.sttikup.com Voucher code "SOYFAN" My PS version 1.4.3 Link to comment Share on other sites More sharing options...
Mike Kranzler Posted August 16, 2011 Share Posted August 16, 2011 Hi snjvaper and Numpaque, Can both of you please post screenshots of your voucher settings in the back office? I'd like to compare your settings to ours which we confirmed as functioning properly yesterday. Thanks, Mike Link to comment Share on other sites More sharing options...
Prestachamps Posted August 31, 2011 Share Posted August 31, 2011 I'm facing the same issue, on my store, it seems that the coupon is not working for a number of items higher than 21. I spent like 2 days already figuring out where the bug is. I use also Ps 1.4.0.17, checked the settings twice to be sure that I didn't made any misstakes. Regards Link to comment Share on other sites More sharing options...
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