freefisher Posted August 14, 2011 Share Posted August 14, 2011 hello every one i just installed my shop but when i have received several messages from presta which writes: A client has encountered a problem with the module PayPalAPI, see the report: PayPal response: TIMESTAMP -> 2011-08-14T10:40:58Z L_ERRORCODE0 -> 10474 L_SHORTMESSAGE0 -> Invalid Data L_LONGMESSAGE0 -> This transaction cannot be processed. The shipping country is not allowed by the buyer's country of residence. L_SEVERITYCODE0 -> Error but I have choose nearlly all the countries in the list of shipment so have some one met the same problem with me ,any solution? thanks liu Link to comment Share on other sites More sharing options...
shokinro Posted August 14, 2011 Share Posted August 14, 2011 I think you have not configured you store correctly. For those countries contains "state"/"province", you must configure your store with same and setting states/provinces. Otherwise, when customer place orders, there will be no state info send to Paypal, so Paypal will raise this error. Back Office - Shipping tab - Countries Link to comment Share on other sites More sharing options...
freefisher Posted August 14, 2011 Author Share Posted August 14, 2011 thanks for your kindly reply ,but I still don't understand ,could you explain me how to configure it? Link to comment Share on other sites More sharing options...
tomerg3 Posted August 14, 2011 Share Posted August 14, 2011 As far as I know, this is a paypal restriction rather than a configuration problem. They do not allow for business within certain countries, I asked them about it, and also about the very poor error description, but it doesn't sounds like they are going to make any changes to it... Link to comment Share on other sites More sharing options...
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