akboselk Posted August 14, 2011 Share Posted August 14, 2011 Hi PS 1.4.4 installation error as below. I am on cpanel server Initial steps (1 & 2 ) OK with ALL recommendation settings accepted. Folder permision also Correct On STEP 3 >> DB connection Fine. also mail delivery OK Now here the issue, =================== On STEP 3 >> Installation type >> Simple Mode , giving below error ---------------- Error while inserting data in the database: 'SET NAMES \\\'utf8\\\'' You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near \'\\\'utf8\\\'\' at line 1(Error: : 1064) ---------------- On STEP 3 >> Installation type >> Full mode , giving below error ---------------- Error while inserting data in the database: 'SET NAMES \\\'utf8\\\'' You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near \'\\\'utf8\\\'\' at line 1(Error: : 1064) ---------------- So How we goto Next step and complete the installation ? How to Fix this installation problem on STABLE 1.4.4 ? thanks Link to comment Share on other sites More sharing options...
Kerm Posted August 14, 2011 Share Posted August 14, 2011 DB user has all privileges? U create new DB with UTF8 encoding? I think here some thing wrong with mysql Link to comment Share on other sites More sharing options...
akboselk Posted August 15, 2011 Author Share Posted August 15, 2011 Hi Kerm DB user has all privileges? YES, DB Connection is OK U create new DB with UTF8 encoding? >> There is no place to select on cPanel >> MySQL when it create. But phpMyAdmin I can see utf8_general_ci --------- MySQL settings as below --------------------- MySQL connection collation : utf8_general_ci MYSQL Server: Localhost via UNIX socket Server version: 5.0.92-community-log Protocol version: 10 User: multilan@localhost MySQL charset: UTF-8 Unicode (utf8) Web SERVER cpsrvd 11.30.2.1 MySQL client version: 4.1.22 PHP extension: mysql Documentation phpMyAdmin Version information: 3.4.3.2 Documentation Wiki Official Homepage Contribute Get support List of changes ------------------------------------------ My settings as above and please check it and let me now how to solve it ? Note : I have another PS installation (Ver 1.4.0.17 ) working on same hosting account) Link to comment Share on other sites More sharing options...
Kerm Posted August 15, 2011 Share Posted August 15, 2011 Try turn off "Magic Quotes" Link to comment Share on other sites More sharing options...
akboselk Posted August 15, 2011 Author Share Posted August 15, 2011 Hi Kerm Thank you so much for the help , now it is working fine. And one more thing, will there be any BO or FO functioning problem due to this Magic Quotes OFF ? Thanks Link to comment Share on other sites More sharing options...
Kerm Posted August 16, 2011 Share Posted August 16, 2011 Prestashop requires turn off this function for normal installation and normal site work. Link to comment Share on other sites More sharing options...
liudas Posted August 16, 2011 Share Posted August 16, 2011 Hello guys. This is the way I managed to solve this problem: Symptoms: 1. installation stuck on step 3 (DB connection – OK; Installation progress animation; but no success to move to step 4); 2. my mysql database engine is set to MyISAM; 3. default PS installation engine is selected as InnoDB; Solution: in step 3 choosing MyISAM DB engine helped me successfully move to step 4 Hope my experience will help you. Link to comment Share on other sites More sharing options...
Kerm Posted August 16, 2011 Share Posted August 16, 2011 Solve in my last post...change to MyISAM help u mb, but if u turn off magic quotes...u can use InnoDB and it's more better then MyISAM Link to comment Share on other sites More sharing options...
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