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Product Display Issue.

lazycat
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lazycat Newbie

lazycat

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What version of PS are you using?

Are you using the default theme?

Did you make any changes to product.tpl or product.css / global.css?

 

hi tomerg3,

 

I am using v1.4.4 PS.

And the theme is default one " prestashop"

No code changed.

 

Any suggestion, thanks.

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lazycat Newbie

lazycat

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Try to turn on force recompile in the Preferences->Perfomance.

 

If that doesn't help, post a link to the product page so we can see the html / css for the page.

 

i think i found the reason.

 

In the perfomance,

i change the ccc replace css. if keep css as original, the page will be back to normal...

 

but i have one question, if i kep css as original, does it affect the site performance much ?

 

thank you.

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CraigMeade Newbie

CraigMeade

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I woke up today with the exact same problem. Everything was fine when I shut down last night. Today I discovered the fancybox thumbnails were out of alignment with the main jpeg, shoving the short description box and Buy box down the page. And none of the pages would complete loading. I did a validation on the css and found 48 problems related to fancybox. I also have reset the CCC to the "keep original" options. That has returned the fancyboxes to normal. But the page still will not complete loading - firefox's little green circle just keeps going around and around and around.

I have done another validation and the error count has gone up to 66.

Using 1.4.4 with the stock prestashop theme. Some mod's have been made but nothing recently.

www.pioneerhandbooks.com

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tomerg3 Apprentice

tomerg3

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Craig: something very odd is going on with your site, I could not load a category page, and as you mentioned, the product page seems to never finish loading.

 

I suspect it has something to do with the changes you made (especially if it was working fine before).

 

What exactly did you change?

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CraigMeade Newbie

CraigMeade

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Craig: something very odd is going on with your site, I could not load a category page, and as you mentioned, the product page seems to never finish loading.

 

I suspect it has something to do with the changes you made (especially if it was working fine before).

 

What exactly did you change?

 

Thank you for looking Tomerg3. This morning everything is fine and working as it should. How would that happen? I'm not complaining, this is good news if a bit mysterious. The main change I made were to the Buy Now button - I needed it to push to an external site. Rocky helped me with that. And it has worked fine since I did about a week ago (it's a very young site).

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tomerg3 Apprentice

tomerg3

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It's hard to say, this is a good example of what not to do with your site though...

 

You should have a live site, which you never try new things on, and a development copy, where you can try out new things.

 

Once something has been tested on the dev site, and you can see that it did not affect anything, you can copy it to the live site.

 

This way, if something happens on the live site without you making any new change, it help to narrow down the problem.

 

You should also have daily backups (files & database).

 

You can read some more tips about proper website setup at http://www.presto-changeo.com/en/content/14-prestashop-installation-tips

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CraigMeade Newbie

CraigMeade

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Hi Tomerg3, thank you for the good advice, it's always good for all of us to be reminded of these things.

 

I have been testing all of my modifications on a secondary live site before moving them to this site. I let them run for five days or a week on the other site before I consider them functional.

 

I have daily backups through my host and was tempted to revert to one when this problem occured. But as the issue is not linked to any immediate changes, as there have been none in the recent days, I was concerned that moving to a backup might make the problem more difficult to locate and rectify.

 

It has just occured to me that my test site is running 1.4.3 and my live site was upgraded early in the week to 1.4.4. I will have to take a look at that. The live site was running well for a few days after the upgrade though.

 

The site is still running OK today but is not 100% healthy. In a run through of the pages a few minutes ago I had to reload a few of product links as they stalled during communication with the host. But they opened fully on the second attempt.

 

CSS validation still shows 66 errors with 62 of them related to fancybox. It's the same four errors repeated for all of the fancybox files:

 

 

342

 

.fancybox-ie6 #fancybox-close

 

attempt to find a semi-colon before the property name. add it

 

 

 

342

 

.fancybox-ie6 #fancybox-close

 

Property progid doesn't exist : DXImageTransform DXImageTransform

 

 

 

342

 

.fancybox-ie6 #fancybox-close

 

Parse Error DXImageTransform.Microsoft.AlphaImageLoader(src='js/jquery/fancybox/fancy_close.png', sizingMethod='scale');

 

 

 

342

 

.fancybox-ie6 #fancybox-close

 

Parse Error }

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lazycat Newbie

lazycat

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Hi Tomerg3, thank you for the good advice, it's always good for all of us to be reminded of these things.

 

I have been testing all of my modifications on a secondary live site before moving them to this site. I let them run for five days or a week on the other site before I consider them functional.

 

I have daily backups through my host and was tempted to revert to one when this problem occured. But as the issue is not linked to any immediate changes, as there have been none in the recent days, I was concerned that moving to a backup might make the problem more difficult to locate and rectify.

 

It has just occured to me that my test site is running 1.4.3 and my live site was upgraded early in the week to 1.4.4. I will have to take a look at that. The live site was running well for a few days after the upgrade though.

 

The site is still running OK today but is not 100% healthy. In a run through of the pages a few minutes ago I had to reload a few of product links as they stalled during communication with the host. But they opened fully on the second attempt.

 

CSS validation still shows 66 errors with 62 of them related to fancybox. It's the same four errors repeated for all of the fancybox files:

 

 

342

 

.fancybox-ie6 #fancybox-close

 

attempt to find a semi-colon before the property name. add it

 

 

 

342

 

.fancybox-ie6 #fancybox-close

 

Property progid doesn't exist : DXImageTransform DXImageTransform

 

 

 

342

 

.fancybox-ie6 #fancybox-close

 

Parse Error DXImageTransform.Microsoft.AlphaImageLoader(src='js/jquery/fancybox/fancy_close.png', sizingMethod='scale');

 

 

 

342

 

.fancybox-ie6 #fancybox-close

 

Parse Error }

 

I see your site has no problem on product page display. but a little problem on footer display.

Please check your CMS block a the modules tag.

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lazycat Newbie

lazycat

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I don't think these validation issues are related to the page not displaying correctly.

 

It sounds like something else may have changed in you site, you may want to compare it to the last working backup you have.

 

hi tomerg3,

 

can you go to my other topic for a catogry display problem.

here is the URL,

http://www.prestashop.com/forums/topic/123912-category-display-problem/page__p__606062__fromsearch__1#entry606062

 

thanks,

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