[SOLVED] There Is No Invoice Number Or Date

[m-tias]

Hi!

 

As the topic says, no invoice number or date are registered for the orders in the shop. Does anyone have any idea of where this could go wrong?

 

 

Thanks,

Mattias

[phrasespot]

Does this happen in all orders or only when Payson is used as payment method?

[m-tias]

Does this happen in all orders or only when Payson is used as payment method?

It seems to be happening to all orders.

[m-tias]

In case someone is wondering, the PrestaShop version is 1.4.3.

[phrasespot]

I did not come across a similar issue with several installations I have so it is difficult to give an answer outright. First place to look would be the web server logs to see if any errors are logged during a purchase. Next look at the purchase process from client side (e.g. with Firebug) and see if there is any errors. If this sounds complicated, post your shop address and I will check it from client side.

[m-tias]

I did not come across a similar issue with several installations I have so it is difficult to give an answer outright. First place to look would be the web server logs to see if any errors are logged during a purchase. Next look at the purchase process from client side (e.g. with Firebug) and see if there is any errors. If this sounds complicated, post your shop address and I will check it from client side.

I've never had this problem with any other PS installation either, and I haven't found anyone who has had similar problems.

I find no errors in neither the web server log nor the PrestaShop log. Firebug gives me nothing as well.

 

Maybe I'll try to update to 1.4.4 and see if the problem magically disappears.

[phrasespot]

Sounds like a Bohrbug Let us know how did you get on with 1.4

[m-tias]

Never had the time to update to 1.4.4, so I don't know if that would have solved the problem, but today I updated to 1.4.6.2 and the problem seems to be gone.

[Kanary]

Dear experts,

 

mine is a more critical problem. I don't have dates in all Orders or invoices. Dates are simple not there.

 

appreciate your expert advise please...

 

thanks,

Hamouda

[ccollins]

I have the same issue. Why is there no definitive answer to this problem anywhere. In the bug tracker there is reference to making the following change to the database but everyone who tries reports it does not work. Then some Prestashop person logs into thier sites and reports it fixed without telling anyone what they did. Why would you do that?

 

 

ALTER TABLE `ps_lang` ADD `date_format_lite` char(32) NOT NULL DEFAULT

'Y-m-d' AFTER language_code;

ALTER TABLE `ps_lang` ADD `date_format_full` char(32) NOT NULL DEFAULT

'Y-m-d H:i:s' AFTER date_format_lite;

UPDATE `ps_lang` SET `date_format_lite` = 'd/m/Y' WHERE `iso_code` IN

('fr', 'es', 'it');

UPDATE `ps_lang` SET `date_format_full` = 'd/m/Y H:i:s' WHERE `iso_code`

IN ('fr', 'es', 'it');

UPDATE `ps_lang` SET `date_format_lite` = 'd.m.Y' WHERE `iso_code` =

'de';

UPDATE `ps_lang` SET `date_format_full` = 'd.m.Y H:i:s' WHERE `iso_code`

= 'de';

UPDATE `ps_lang` SET `date_format_lite` = 'm/d/Y' WHERE `iso_code` =

'en';

UPDATE `ps_lang` SET `date_format_full` = 'm/d/Y H:i:s' WHERE `iso_code`

= 'en';

 

 

 

 

 

 

 

Anyway this problem is not solved. I don't want to risk damaging my DB unless someone can verify this is

an appropriate fix. Thanks!