Can't login to admin. Right email but wrong password

[daryl]

Hi! Can anybody help me?

I installed prestashop in localserver using wamp, I've been using it for two months and everything just fine until now. I can't login to admin section. I entered right email and right password (maybe not)

 

employee does not exist, or bad password

 

so I use the "lost password" link but the message never arrive to my email.

Is there a way I can reset my password?

[Bruno Leveque]

Hi daryl,

 

Did you try to verify mail() configuration in your php.ini file ? SMTP server might be wrong.

 

Best regards,

[daryl]

I didn't verify that, so if I use gmail then how is the configuration should be?

Thanks!

[Pursuant]

Your localhost does not have SMTP set up... so there is no way for it to send the password. :-

 

--Kevin

[citra]

I have the same problem with kevin and i install it on my localhost. If i lost my password, do you have any idea to log in or reset my password. Thank you

[lemon]

that's the big problem.many guys have such problem .but my dear prestashop didn't solved it .

[moonmosaic]

i sort of overcame this problem by someone here suggesting to eliminate the password authentication in
prestashop/admin123 (or whatever you named it after install)/login.php

go to line 47 and change this
elseif (!Validate::isPasswd($passwd))
$errors[] = Tools::displayError('invalid password');


to this:

/*elseif (!Validate::isPasswd($passwd))
$errors[] = Tools::displayError('invalid password');*/

This is just temporary and will not work if you leave it like this after moving your shop to a different directory so don't forget to change it back before you do that.

The best way to overcome the password issue when updating database is:

install prestashop with new admin password
export ps_employee table.sql that has the new password
import old database that has the old password
drop ps_employee table that has the old password
import ps_employee table.sql that has the new password

For any other issues I have no idea, these are the ones I have had and managed to resolve.

Good luck everyone!

[Patric]

The simplest way to generate a new password (for example "mypassword") is as follows :

1/ Open /config/settings.inc.php and copy the _COOKIE_KEY_ value, a string like :
ugVz7xCw9mYzkUWL1285CCyLb5dQOyNgnTxXDrGP0LZNBLrzKTvWyC0n

2/ Open www.md5.fr or www.md5.cz and in the field, past the copied string immediately followed (without space) by your password :
ugVz7xCw9mYzkUWL1285CCyLb5dQOyNgnTxXDrGP0LZNBLrzKTvWyC0nmypassword
Submit the form and copy the generated MD5 hash which is like :
c838e4909b92e180e6428e85c15b003d

3/ In your database, in the ps_employe table, locate the record that contains the e-mail address you want to use to connect to the BO, modify this record, and past the MD5 hash in the passwd field. Submit the form.

4/ Connect to the BO.

[Ardian Yuli Setyanto]

O Patric, thanks for this tips. previously I think the password is just md5(pass).

[PatrickJose]

Sincerly, I think only the hash md5 is not safe

[TropischBruin]

Sincerly, I think only the hash md5 is not safe

Do not start a second discussion in this topic. For this type of discussion we have the Security forum.

[safa]

patric is perfect,

[dandumit]

it doesn't work on 1.4.1 ..

[shokinro]

there is another way to recovery your password by bypassing authentication temporary if you have access your site source code.

see the solution 2 of this post