jtrlho Posted August 9, 2011 Share Posted August 9, 2011 Hi We just upgraded our site to PS 1.4.4.0 last night. It seemed to go just fine but now we can't change the status of existing sales orders. We get a "Fatal error" when we try to change the status. This means that we can't process orders in our shop which is fatal. What could be causing this error and how do we fix it - anyone? Thanks. Best regards, Lars www.sisterunika.dk Link to comment Share on other sites More sharing options...
giusepped Posted September 5, 2011 Share Posted September 5, 2011 Confirm the same issue. After upgrading all classes to 1.4.4 version (otherwise the discount prices are messed up) I cannot change anymore the status of the order. The page becomes half blank. Link to comment Share on other sites More sharing options...
giusepped Posted September 5, 2011 Share Posted September 5, 2011 After modyfing some files according to this patch http://scm.prestashop.com/rdiff/PrestaShop_v.1.4.x?csid=7217&u&N everything is fine. Link to comment Share on other sites More sharing options...
jtrlho Posted September 14, 2011 Author Share Posted September 14, 2011 giusepped: Thanks for your post. I have compared the patch you have provided but the code is the same in the version of PS that we're running (1.4.4.1). However we still experience the error. This is getting quite ciritcal for us because we can't change order status and thereby informing customers of the order progress. Anyone? Link to comment Share on other sites More sharing options...
jtrlho Posted September 14, 2011 Author Share Posted September 14, 2011 Bump. Please someone have a look at this. PS developers? Anyone? Thanks. Link to comment Share on other sites More sharing options...
Mike Kranzler Posted September 14, 2011 Share Posted September 14, 2011 Hi jtrlho, I noticed that you mentioned version 1.4.4.0 at the top but then said you're running 1.4.4.1 later on. Which version are you currently using? And after upgrading, did you regenerate htaccess? -Mike Link to comment Share on other sites More sharing options...
Bonney Posted September 18, 2011 Share Posted September 18, 2011 I am having the same problem. I am using 1.4.4.1. When i try to change the ststus of an order to for example cancelled I get a page saying "Fatal error". I have just installed the shop and started making products. It was open and somebody made an "Jonh Doe" order using cheque payment. I have changed it so only my IP can use the shop and wanted to cancel the order. Link to comment Share on other sites More sharing options...
Recommended Posts