(Solved)Paypal not working - any help appreciated!

[wendy@abc]

Hi all,

 

I know it's late so will check back in the morning.

 

Have been testing some aspects of my site and Paypal checkout is showing an error.

 

Please refer to logs:

PayPal response:

TIMESTAMP -> 2011-08-07T01:56:50Z

L_ERRORCODE0 -> 10002

L_SHORTMESSAGE0 -> Security error

L_LONGMESSAGE0 -> Security header is not valid

L_SEVERITYCODE0 -> Error

PayPal returned error

 

I have no knowledge of coding etc and have no clue what this means - can anyone explain clearly to a complete newbie to Prestashop? Any help greatly received and appreciated!

[wendy@abc]

Hi all,

 

I know it's late so will check back in the morning.

 

Have been testing some aspects of my site and Paypal checkout is showing an error.

 

Please refer to logs:

PayPal response:

TIMESTAMP -> 2011-08-07T01:56:50Z

L_ERRORCODE0 -> 10002

L_SHORTMESSAGE0 -> Security error

L_LONGMESSAGE0 -> Security header is not valid

L_SEVERITYCODE0 -> Error

PayPal returned error

 

I have no knowledge of coding etc and have no clue what this means - can anyone explain clearly to a complete newbie to Prestashop? Any help greatly received and appreciated!

 

Sorry for the shameless bump! Any ideas??

[wendy@abc]

Can nobody help me at all?

 

Is there somewhere else I can ask?

 

I have sent an email to tech support, but had no response there either!

 

Even a tiny clue would be appreciated!

 

Wendy

[thehandlestudio]

Hi Wendy,

 

are your api details correct for the mode you are in, you need different api details for sandbox and active modes.

 

Regards,

 

Mark.

[wendy@abc]

Hi Wendy,

 

are your api details correct for the mode you are in, you need different api details for sandbox and active modes.

 

Regards,

 

Mark.

 

Hey Mark!

 

Funnily enough I nearly called out for you on the forum, hoping you might be about! I didn't bother with the sandbox because I thought I didn't need it, as I already have Paypal set up for the old site - I assumed I would still be using the same email address and put that in to get the API details.

 

Do you think I need to have a totally different account in Paypal? I have a personal and business account with them, but use the same email address.

 

Should I start all over again and do the sandbox thing - I thought that was only if you didn't already have Paypal set up? Gawd, it's one problem after another - lol! Very hard to get answers sometimes!

 

Think if it gets any harder, I may give up! Reluctant to because of the time, effort and money already spent, but feel I just don't have enough knowledge! I read a lot of the posts and replies and it's like a foreign language at times! Should it really be this difficult?

 

Reassurance required please!

 

PS I realised about the different modes and reckoned I had done that bit correctly.

 

What do you think I should do?

 

Love & hugs (hehe!) Ruined you rep now!

[wendy@abc]

MARRRRKKKKKKKKKKKKKKKKK! Round of applause, please!

 

I uninstalled the module, reinstalled and tested and it seems to be working now - I can only think that I must have put some details in wrong!

 

If you get a chance, can you test it for me? Pretty please?

 

It's hit and miss with me - hate being so ignorant of the whys and wherefores!

 

Happy days! (again!) Until the next crisis! Still haven't got the import problem solved - awaiting divine inspiration or a very nice guy in Denmark to rescue me!

 

Nite!