paypal module help!!!

[Chris M]

Hi i set up my paypal module on prestashop and did a test run everything worked 100% fine but i noticed that when i got the email that notified me of the payment it doesnt show the description of the item so i dont know what they ordered.

 

Also when i set up my prestashop installation i used an email [email protected] but in the employees section i changed it to [email protected] and on the email of the customer it says payment was sent to "[email protected]" how do i fix these two issues?

 

thanks in advance

[shokinro]

when i got the email that notified me of the payment it doesnt show the description of the item so i dont know what they ordered.

Is the email from Paypal or from PrestaShop? Are you using API or just standard web payment?

 

Also when i set up my prestashop installation i used an email [email protected] but in the employees section i changed it to [email protected] and on the email of the customer it says payment was sent to "[email protected]" 

 

I think "[email protected]" is the store owner address, which is you input at installation, you can change the setting at backoffice - Preference - Contact Info

 

I think the email address "[email protected]" at Employees - Contacts tab are for contact-us form. It is setting at back office - Employees - Contacts tab

 

A little bit of confusing, but I think it explains why it says payment sent to "[email protected]" the store owner.

[Chris M]

i already changed it on the back office - preference - contact info and did another test but it still comes out at [email protected] could it be picking up from previous history? maybe there is something i need to clear or refresh?

[Chris M]

when i got the email that notified me of the payment it doesnt show the description of the item so i dont know what they ordered.

Is the email from Paypal or from PrestaShop? Are you using API or just standard web payment?

 

Also when i set up my prestashop installation i used an email [email protected] but in the employees section i changed it to [email protected] and on the email of the customer it says payment was sent to "[email protected]" 

 

I think "[email protected]" is the store owner address, which is you input at installation, you can change the setting at backoffice - Preference - Contact Info

 

I think the email address "[email protected]" at Employees - Contacts tab are for contact-us form. It is setting at back office - Employees - Contacts tab

 

A little bit of confusing, but I think it explains why it says payment sent to "[email protected]" the store owner.

 

 

 

i already changed it on the back office - preference - contact info and did another test but it still comes out at [email protected] could it be picking up from previous history? maybe there is something i need to clear or refresh?

[shokinro]

I guess "[email protected]" is your Paypal account.

 

Where does following message exactly appear? I am little confused. Can you show me a screenshot?

 

"it says payment was sent to "[email protected]"

[larrybala]

this is the issue that i'm concern of.

[Chris M]

this is the issue that i'm concern of.

 

i fixed this issue larrybala im not sure if you have the same issue but i fixed it in PAYPAL. go to profile-more options- and where in the Business information section click update and i changed the email to the one i wanted and it worked like a charm.

[shokinro]

i fixed this issue larrybala im not sure if you have the same issue but i fixed it in PAYPAL. go to profile-more options- and where in the Business information section click update and i changed the email to the one i wanted and it worked like a charm.

So my previous assumption was correct. it was your paypal account email address?

 

Actually, it you set a business name at you Paypal account, it will display the business name instead of email address, I think that might be better than email address.