jk.hosking Posted August 2, 2011 Share Posted August 2, 2011 Hi Everyone, I have Prestashop 1.4.1.0 installed on my website. My mail alerts module is not working properly. When I tick ''Product availability'' and a customer chooses to be notified, the website sends customers an email when an item goes OUT OF STOCK! (It does not send them a message when I put an item back in stock) So it is working the wrong way around...... Any advice? It seems like loads of people have had this problem, but I cant find a solution on how I can fix it Thank you Justin Link to comment Share on other sites More sharing options...
jk.hosking Posted August 3, 2011 Author Share Posted August 3, 2011 bumping to the top - can anyone help with this please? Link to comment Share on other sites More sharing options...
jk.hosking Posted August 5, 2011 Author Share Posted August 5, 2011 Can anyone help? Please.... Link to comment Share on other sites More sharing options...
aivars Posted August 5, 2011 Share Posted August 5, 2011 Just tested in my shop - You scared me, because I never tested it. For my shop it is working - it takes some time (up to 5 min) to send out notification. May by check your junk maile when testing!! Sorry not to able to help - I am prestashop amateur. prestashop - 1.4. related topic in prestashop forum about male alerts, but not directly related to your topic. Link to comment Share on other sites More sharing options...
Yann - Prestaplugins Posted August 6, 2011 Share Posted August 6, 2011 If you want an instant notification when your products are now in stock, you can use my SMS module. Link to comment Share on other sites More sharing options...
jk.hosking Posted August 9, 2011 Author Share Posted August 9, 2011 Hi Everyone, This problem is wasting so much of my time trying to find a solution - It is essential that I fix this as so much of my repeat business comes from this module Can anyone help? Kind Regards Justin Link to comment Share on other sites More sharing options...
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