Carl Favre Posted July 26, 2011 Share Posted July 26, 2011 Hello PrestaShop community, A few days ago we migrated to a new forum a lot easier to use and with more functionalities. We have already created a topic concerning the bugs (dedicated topic here) and now we would like to collect all your comments and suggestions about this new forum. Bad choice of font color? Missing functionalities? A button not at the right place? Let us know what you think so we can make this forum even better. The PrestaTeam is eagerly waiting for your answers ! Link to comment Share on other sites More sharing options...
OC2PS Posted July 26, 2011 Share Posted July 26, 2011 Suggestion: Stop developing the forum and use phpbb, bbpress or simple machines....much less work for you to maintain, and much less for users to learn as they are familiar with these other 3 software. Link to comment Share on other sites More sharing options...
UKclearancecentre Posted July 26, 2011 Share Posted July 26, 2011 It sucks! I am trying to search for a issue with customer RMA issues in prestashop and the new forum wont let me search for RMA because its less than 4 letters!!! Please get this fix, i dont know what was wrong with the old forum to be honest 1 Link to comment Share on other sites More sharing options...
shokinro Posted July 26, 2011 Share Posted July 26, 2011 Hi Carl, it's nice to see the forum upgraded. I found that all my subscriptions to thread are lost. I guess it is same to other members. I am not sure if it is possible to recover membership's subscriptions to threads. Otherwise, all old threads will be like un-attended thread. no one will receive email notification any more. Link to comment Share on other sites More sharing options...
shokinro Posted July 27, 2011 Share Posted July 27, 2011 Hi Carl, I found another issue. when I edit old thread, my first post, it screw up the contents. My thread is: http://www.prestashop.com/forums/viewthread/90033/ I think it happens to any old thread. see attached screen Link to comment Share on other sites More sharing options...
indus Posted July 27, 2011 Share Posted July 27, 2011 Hi Carl, I found another issue. when I edit old thread, my first post, it screw up the contents. My thread is: http://www.prestashop.com/forums/viewthread/90033/ I think it happens to any old thread. see attached screen I dont know why this migration to a new tool when such amazing software like phpBB is available for free. Link to comment Share on other sites More sharing options...
hippooflove Posted July 28, 2011 Share Posted July 28, 2011 Sorry to say that I do not like it on first impressions. It is not so user friendly and looking at the amount of replies people are getting to their problems in SEO for example, not many others seem to either. Or of course people could be changing to other platforms due to the high costs of add ons etc. I have to state that I really like Prestashop and intend to stay, but it has been very frustrating since 1.4 has been released both with bugs and getting help to sort them out. Perhaps these would be better things to sort out than changing the forums. Barry Link to comment Share on other sites More sharing options...
MyNawtyToys Posted July 29, 2011 Share Posted July 29, 2011 I agree, you should spend time on Prestashop and not forums. There are some great forum software already out there, no reason to reinvent the wheel.The new forum is a users worst nightmare. I have tried searching on and get Words are not allowed like COLOR. Also you have it set with a 3 character minimum, umm what about when searching for "Contact Us" or About us" modules? It will not allow it. Please turn the old forums back on. Link to comment Share on other sites More sharing options...
guest* Posted July 31, 2011 Share Posted July 31, 2011 Hi Carl, is it possible to have a better search filter possbility. I'm getting crazy with the search results. Sometimes no results, because search contained a fill word, than it shows searches over all forums. I' like to filter by forum still visiting, or by own selection, like the old software allowed. Thxs... Conny Link to comment Share on other sites More sharing options...
Dallas Ed Posted July 31, 2011 Share Posted July 31, 2011 I just accidentally down voted a reply when I meant to up vote. But now, I can't change it. Please fix this. Also, I've received 2 spam messages/email since I joined a day ago. I attempted to delete one of them but it gives me an error saying it cannot find the message. Could someone check on this. Thanks Link to comment Share on other sites More sharing options...
jhnstcks Posted July 31, 2011 Share Posted July 31, 2011 @@Dallas Ed That member has been banned, when that happens posts from that member are auto deleted, thats probably why it won't let you delete the post. 1 Link to comment Share on other sites More sharing options...
Carl Favre Posted August 3, 2011 Author Share Posted August 3, 2011 Hi, Thanks for the feedback. About one of the most reported problem, the search function, we are working on it to make it a lot less tedious to use. All the other problems have also been reported and will be fixed as soon as possible. If you have noticed some bugs not yet reported do not hesitate to post them. Link to comment Share on other sites More sharing options...
OC2PS Posted August 3, 2011 Share Posted August 3, 2011 Carl, I am sure when you decided not to use popular opensource BB software like phpBB, Simple Machinces or BBpress, you must have good reasons and the decision must have been taken after careful consideration. Please can you share the reasons you decided to follow the path that you did so that we can understand and follow your thought process? Thanks! Link to comment Share on other sites More sharing options...
shokinro Posted August 3, 2011 Share Posted August 3, 2011 Hi carl How do we mark a thread as solved in this new forum? Before we have button to do that. Link to comment Share on other sites More sharing options...
Carl Favre Posted August 3, 2011 Author Share Posted August 3, 2011 Carl, I am sure when you decided not to use popular opensource BB software like phpBB, Simple Machinces or BBpress, you must have good reasons and the decision must have been taken after careful consideration. Please can you share the reasons you decided to follow the path that you did so that we can understand and follow your thought process? Thanks! As you may guess we have quite a huge forum database and to efficiently migrate all the data was the number one priority. We had to choose the solution with the best migration tool > IPB We also think that IPB is the best compromise in terms of features for both members and moderators. It is a lot easier for moderators to do their “job” (to ban spammers, to move topics, to receive alerts, etc.) on IPB. The same way, for users, once all the bugs are fixed, it will be a lot better to use this forum. Hi carl How do we mark a thread as solved in this new forum? Before we have button to do that. For now, you have to edit the first post of the topic and to use "Full editor" to change the topic title. We are going to make it easier. Link to comment Share on other sites More sharing options...
shokinro Posted August 6, 2011 Share Posted August 6, 2011 I have question about the attachment quota. when I try to upload a attachment yo a thread, I got error following. Error This file was too big to upload Used 485.36K of your 500K global upload quota (Max. single file size: 14.64K) I seems not able to upload any more attachment. I think it is inconvenience, it means I am not able to use screenshot image to answer questions. Link to comment Share on other sites More sharing options...
damian5000 Posted August 7, 2011 Share Posted August 7, 2011 Spend more time on Presta and user issues, none on creating forum software. Excellent free software already exists. How about some great new free themes for 1.4.4? Also, spam. Spam posts sometimes sit for hours and hours before deleted. Rams vs Bears anyone? Post from YESTERDAY. Sloppy. Link to comment Share on other sites More sharing options...
deepee Posted August 11, 2011 Share Posted August 11, 2011 The loss of my subsciptions is particularly annoying as it was useful in tracking fixes and workarounds. Link to comment Share on other sites More sharing options...
UKclearancecentre Posted August 12, 2011 Share Posted August 12, 2011 Any news on when the forum search function is going to get fixed so you can search for words of 3 characters or less? I was attempting to search for 'out of stock products disable' and once again it wont let me search this term because it has words of 3 characters or less Link to comment Share on other sites More sharing options...
Carl Favre Posted August 16, 2011 Author Share Posted August 16, 2011 The loss of my subsciptions is particularly annoying as it was useful in tracking fixes and workarounds. We are working on it. Hi Carl, nice to hear that this forum is upgraded. The new forum that you upgraded has no font choice and also don’t have the button. So I think some main things are missing. Regard You can choose the font in the full editor. Aren't you using the quick reply ? Any news on when the forum search function is going to get fixed so you can search for words of 3 characters or less? I was attempting to search for 'out of stock products disable' and once again it wont let me search this term because it has words of 3 characters or less We are working on it too. Link to comment Share on other sites More sharing options...
Djolhan Posted August 24, 2011 Share Posted August 24, 2011 Why setting to rel="nofollow" the link in the sign-off ? Do you think contributor are not helping enough for giving juice to there link ? Link to comment Share on other sites More sharing options...
OC2PS Posted August 24, 2011 Share Posted August 24, 2011 Why setting to rel="nofollow" the link in the sign-off ? Do you think contributor are not helping enough for giving juice to there link ? That's a fair point. Please don't say nofollow is to avoid spam, because if it is then evidently it's not working...as any regular on these forums will attest, ever so often we see spam postings around.... So, yeah, I am with Djolhan...signature links should be dofollow. Link to comment Share on other sites More sharing options...
ezakimak Posted August 25, 2011 Share Posted August 25, 2011 This happened to me too, my subscriptions to theads where lost too. and worst , I cannot find them anylonger Hi Carl, it's nice to see the forum upgraded. I found that all my subscriptions to thread are lost. I guess it is same to other members. I am not sure if it is possible to recover membership's subscriptions to threads. Otherwise, all old threads will be like un-attended thread. no one will receive email notification any more. Link to comment Share on other sites More sharing options...
aivars Posted August 26, 2011 Share Posted August 26, 2011 I would like to have possibility flag nonsense posts for admin to remove or block user. I am OK if somebody is advertising indirectly modules or developer skills by posting help - its even great ... but there are many unrelated posts advertising out of contest products even without bothering with related post about topic subject.... and for these cases rate -1 is not enough. Link to comment Share on other sites More sharing options...
OC2PS Posted August 26, 2011 Share Posted August 26, 2011 there are many unrelated posts advertising out of contest products even without bothering with related post about topic subject.... and for these cases rate -1 is not enough. In other words...plenty of spam on these boards, and it's not always removed in timely fashion. We understand moderators can't do everything themselves, but members of the community should be able to flag messages in order to help the moderators... Link to comment Share on other sites More sharing options...
Carl Favre Posted August 26, 2011 Author Share Posted August 26, 2011 aivars and OC2PS, We know that there are many spams and we try to delete them as soon as we find them. Even though, some may slip through the net … If you want to help us you can flag posts and alert the moderators. There is a report option. Link to comment Share on other sites More sharing options...
OC2PS Posted August 26, 2011 Share Posted August 26, 2011 aivars and OC2PS, We know that there are many spams and we try to delete them as soon as we find them. Even though, some may slip through the net … If you want to help us you can flag posts and alert the moderators. There is a report option. Thanks! Just reported one. Although, it take a bit too much work....can you remove the confirmation screen where I have to type in my "report"? All I should really need to do is click that button and be done with it. Link to comment Share on other sites More sharing options...
Carl Favre Posted August 26, 2011 Author Share Posted August 26, 2011 Yes I have just seen your report thanks. I will check and see if we can make it easier. Link to comment Share on other sites More sharing options...
aivars Posted August 27, 2011 Share Posted August 27, 2011 aivars and OC2PS, We know that there are many spams and we try to delete them as soon as we find them. Even though, some may slip through the net … If you want to help us you can flag posts and alert the moderators. There is a report option. Sorry - my mistake. Now I believe forum is perfect in my point of view. There actually is button on bottom left side. Link to comment Share on other sites More sharing options...
CraigMeade Posted August 28, 2011 Share Posted August 28, 2011 Not all my posts are appearing in "My Content". Link to comment Share on other sites More sharing options...
vietnam Posted September 12, 2011 Share Posted September 12, 2011 More attachment space Link to comment Share on other sites More sharing options...
Arafat Jahan Posted September 13, 2011 Share Posted September 13, 2011 Hi, Such a very bad experience for the new forums, very poor search function, that a real funny matter is since the forum upgrade till now I cannot find a single search result, All the time it show less than 3 letter, but I write more than 5 letter. We want the search function is back to previous. Thanks, Arafat Jahan Link to comment Share on other sites More sharing options...
Mike Kranzler Posted September 13, 2011 Share Posted September 13, 2011 Hi, Such a very bad experience for the new forums, very poor search function, that a real funny matter is since the forum upgrade till now I cannot find a single search result, All the time it show less than 3 letter, but I write more than 5 letter. We want the search function is back to previous. Thanks, Arafat Jahan Hi Arafat, We couldn't agree with you more, which is why we've prioritized fixing that through our software provider. We're working with them to get this all taken care of, and will hopefully have everything back up and running at full strength soon. -Mike Link to comment Share on other sites More sharing options...
OC2PS Posted September 14, 2011 Share Posted September 14, 2011 Carl, Seems like the abuse reporting function is not available anymore....the button is gone! Link to comment Share on other sites More sharing options...
Juandbbam Posted September 14, 2011 Share Posted September 14, 2011 It is really fustrating (or I'd better say impossible) to search for anything. I'm searching from google for coming back later, it always tells me that i'm searching for less that two letter's words even if it is not true. Link to comment Share on other sites More sharing options...
Mike Kranzler Posted September 14, 2011 Share Posted September 14, 2011 Hi Juan, We're actively working on fixing that, but in the meantime you can put your search terms in quotation marks to bypass that bug. -Mike Link to comment Share on other sites More sharing options...
oxyweb Posted September 29, 2011 Share Posted September 29, 2011 I notice the forum avatars) was a little broken of late but good to see that has been fixed. What it did to the thread lsit was super-annoying! I'm so chuffed to be using prestashop, far superior to oscommerce and magento imho (though I used magento about 3 eyars ago so can't say with full conviction as yet!) Anyway: - Good to see I am listed as a Apprentice instead of an Advanced Member! - To speed things up when posting code or html, can we do anything to remove that rather pointless fade in\fade out that occurs when you click the buttons within this editor. - There's something else... can't quite remember! Edit: Yes can't belive I missed this... Way too many subforums. I mean who apart from those with sme software dev knowledge knows the difference from Configuring to Development to Integration? I have missed some great posts and questions\answers and (offer of help) because some of the things I would expect in Config ends up in Dev and some in Int and so on. Maybe a different approach is needed? Link to comment Share on other sites More sharing options...
jhnstcks Posted September 29, 2011 Share Posted September 29, 2011 I think reputations scores should be added to the avatar area on posts, otherwise it is useless. Link to comment Share on other sites More sharing options...
oxyweb Posted September 29, 2011 Share Posted September 29, 2011 Agree with jhn and in return the Like This text should be more prominent. An image maybe. Link to comment Share on other sites More sharing options...
BWT Posted October 15, 2011 Share Posted October 15, 2011 I like the new forum now that i got the lay of the land at first like anything it was drastic change but now I like the lay out and am happy with the changes prestashop made to the site! Link to comment Share on other sites More sharing options...
Recommended Posts