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Order change in backoffice: removing an items does not update totals?


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Hi,

Lets say a client places an order with many items, and we notices that one is not in stock and cannot be delivered for a long time.
So we contact the client who says to forget that item and deliver the rest.

In Back Office >> Orders, the item is deleted from the Order.
But the order totals on the top right are not deleted.

Is the normal, or a bug?

Thanks in advance.

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  • 2 weeks later...

since it is on a rare occasion, I handle it on case by case basis.
I do not have a SQL that recalculate everything.

In your case, I would delete the line ps_order_detail related to that order. (based on your DB host, phpadmin, you can just click the "delete" button)
Then, I would decrease the record in ps_orders to the amount value that I deleted.

Now there are some statistics tables that should be updated that I do not update at the moment.

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