[SOLVED] Blank white front-office after installation

[Lpeek]

Hi all, I'm just trying to install 1.4.3, the installer went through everything ok, no problems there. But after installation I can log on to the back-office ok, but the front-office just takes a long time to load and then stops with a blank white page.

 

I have enabled errors and have the following:

 

Warning: include(SHOP_URL\tools\smarty\plugins\modifier.escape.php) [function.include]: failed to open stream: No such file or directory in \SHOP_URL\tools\smarty\compile\c7574d2a48c9a438ecb3244eb8198555efe289a3.file.header.tpl.php on line 20

 

Warning: include() [function.include]: Failed opening 'SHOP_URL\tools\smarty\plugins\modifier.escape.php' for inclusion (include_path='.;C:\php5\pear') in \SHOP_URL\tools\smarty\compile\c7574d2a48c9a438ecb3244eb8198555efe289a3.file.header.tpl.php on line 20

 

This clearly shows that the smarty plugin modifier.escape.php cant be found, but I've checked that the file is there and it is. So theres some kind of problem actually seeing that the file exists?

 

Any help greatly appreciated!

[PrestaDesigner.com]

How about the permissions on files/directories? Have you checked the error log on your server also?

[Lpeek]

How about the permissions on files/directories? Have you checked the error log on your server also?

 

Thanks for your reply! The problem is the directory permissions. None of the directories have been automatically chmod to 777. Problem is the server is windows (cant be changed) so there is nothing can be done. The server is not allowing any other chmod equivalent.

 

Thanks for your help.

[kadsyl2011]

Hi Lpeek, How did you now resolve your issue because I am having the same problem as I cannt chmod my files on a windows ftp server? Below is error I keep getting.

 

<p> </p>

<div id="container" style="padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; margin-top: 10px; margin-right: auto; margin-bottom: 20px; margin-left: auto; width: 980px; text-align: left; color: rgb(0, 0, 0); font-family: Arial, helvetica, sans-serif; font-size: 12px; ">

<h1 style="padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; font-size: 24px; ">

An error has occured</h1>

<p style="padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; ">Unable to execute site command <b style="padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">chmod 0777 /htdocs/adminolu</b>. Note that the CHMOD command is only available on Unix FTP servers, not on Windows FTP servers.<br style="padding-top: 0px; padding-right: 0px; padding-bottom: 0px; padding-left: 0px; margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; line-height: 1em; " />

</p>

</div>