yourevil17 Posted February 5, 2009 Share Posted February 5, 2009 Hi,For some peculiar reason, email and sms alerts are not being sent to the site administrator when a new order is made. I have both modules installed with the following settings:Mail Alerts Module: - New order alert --> 'on' - Inventory alert --> 'on' - Email address --> ***@***.com SMS Tm4b v1.0 Module: - Username --> **** - Password --> **** - Relay --> Global I - SMS sender's phone # --> MyCompany - Mode --> 'production' - Alerts on new order --> 'yes' - SMS receiver's phone # --> 61********* I have correctly set up an account with tm4b and have bought credits for messages. The SMS module works if I send a test sms, but fails to recognise a new order.I have a feeling that there may be a problem with the 'alert_new_order' function as it is present in both 'mailalerts.php' and 'tm4b.php'.Any help would be greatly appreciated Link to comment Share on other sites More sharing options...
yourevil17 Posted February 5, 2009 Author Share Posted February 5, 2009 Also, the order confirmation email ('order_conf.html') does not get sent to the buyer when a new product is purchased... Link to comment Share on other sites More sharing options...
vectran Posted February 5, 2009 Share Posted February 5, 2009 How did you get the Test SMS working? I've been trying for ages but have had no success. What number format did you use?Thanks. Link to comment Share on other sites More sharing options...
yourevil17 Posted February 5, 2009 Author Share Posted February 5, 2009 In which country is the phone located? Link to comment Share on other sites More sharing options...
vectran Posted February 5, 2009 Share Posted February 5, 2009 New Zealand, so the code is +64... The general mobile format for example is 02***********So I would assume it is +642**********. Any ideas? Link to comment Share on other sites More sharing options...
yourevil17 Posted February 5, 2009 Author Share Posted February 5, 2009 Yeah that's it --> +642********** or I think you can even just use 642**********If the test sms still isn't working then it's probably because you haven't got any credits in your tm4b account or you haven't completed the tm4b account info in the fields below. When you have credits and everything set up, you should see "SMS credits: You have ... credits" below the test sms field.Hope that helps.I'm still having problems with my things though - no sms's are sending on new orders! Any help please Link to comment Share on other sites More sharing options...
vectran Posted February 5, 2009 Share Posted February 5, 2009 Thanks for that, according to the SMS credits: You have 493.20 creditsHope that's enough Sorry I can't help on your problem! Link to comment Share on other sites More sharing options...
TropischBruin Posted February 5, 2009 Share Posted February 5, 2009 Also, the order confirmation email ('order_conf.html') does not get sent to the buyer when a new product is purchased... When you installed your shop, did the test-emails got send?If not: check you servers mail-setup. Link to comment Share on other sites More sharing options...
pedes Posted April 27, 2009 Share Posted April 27, 2009 is there someone that know where i can change the template for sending the sms messagethe sms sending when i get an order is working, but i would like to changed somthing on that templateKind regardsPeter Link to comment Share on other sites More sharing options...
rocky Posted April 28, 2009 Share Posted April 28, 2009 The SMS mail templates are in modules/tm4b/mails Link to comment Share on other sites More sharing options...
steceljohn Posted November 18, 2009 Share Posted November 18, 2009 Yes mail alerts and sms not working this thing happend but its not big issue i think we should check out mail regularly despite of every thing that some one will alert us about mail. Link to comment Share on other sites More sharing options...
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