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Shipping 1.4.1


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I set up several custom shipping options (basically my company would deliver via USPS, UPS or FedEx but not using their modules, using my pricing). So I created them all under Carriers, picked delivery zones and activated (green check). Chose price and weight ranges as well. And set up fees for each one. I see all of them in the BO but when trying to checkout in the front end, get message 'no carriers available for this address'?? (so the list of carriers doesn't come up). Thus right now customers have no carriers available.

Am I missing something, what do I do to make them show on the front end?

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  • 2 weeks later...

Ella, when you get that message, it means that there is no carrier assigned to the zone of the customer, or it is restricted from the customer group.

 

Go over the carriers and make sure they are assigned to the right zones.

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Ella, when you get that message, it means that there is no carrier assigned to the zone of the customer, or it is restricted from the customer group.

 

Go over the carriers and make sure they are assigned to the right zones.

 

Thanks so much!! This 'no carriers available' was really bugging me. I went over all of them again -carriers, countries, zones, price & weight ranges, assigned default carrier, set fees by carrier/geogr zone/ranges, etc. Now it's working :-)

 

Ella

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