capbat Posted July 19, 2011 Share Posted July 19, 2011 Orders made via Paypal don't show up in the Order tab of the back office only orders paid by Cheque or money transfer.They do show up in the customer history of orders thought.So I can't upgrade their status to delivered or in process etc etc. Is this the normal way to operate.PS 1.4.3Paypal Module 2.5 the latest.Description of image below.Top: Screen of Back Office at Order Tab.Bottom: In Front Office when customer looks at his order history. You can see that orders 15 16 and 17 are missing from the Back Office.Thanks for your help. Link to comment Share on other sites More sharing options...
unitedgroup Posted July 19, 2011 Share Posted July 19, 2011 you find a solution to this yet?So weird for 2months its been working fine and now it dosnt. Link to comment Share on other sites More sharing options...
capbat Posted July 20, 2011 Author Share Posted July 20, 2011 No notyet, but I have submitted a bug report yesterday.No news yet. Link to comment Share on other sites More sharing options...
unitedgroup Posted July 20, 2011 Share Posted July 20, 2011 when did you get this area seems the same time as me, for nearly 2 months all working fine then just 2 days ago getting email from paypal saying got money but no orders showing as well. i emailed paypal to see if they have any solutions also. Link to comment Share on other sites More sharing options...
badger1010 Posted July 21, 2011 Share Posted July 21, 2011 I have this problem too.Upgraded to 1.4.3 with PP module 2.5 yesterday, now PP orders do not show in the BO. :down: Link to comment Share on other sites More sharing options...
unitedgroup Posted July 21, 2011 Share Posted July 21, 2011 badger you getting emails from paypal regarding your IPN? Link to comment Share on other sites More sharing options...
capbat Posted July 22, 2011 Author Share Posted July 22, 2011 I have this problem too.Upgraded to 1.4.3 with PP module 2.5 yesterday, now PP orders do not show in the BO. :down: You should go to the bug tracker section look over my bug report and comment it so the it puts a little pressure on the devlopment team. Bat Link to comment Share on other sites More sharing options...
badger1010 Posted July 22, 2011 Share Posted July 22, 2011 badger you getting emails from paypal regarding your IPN? I've given up with PP module 2.5 and installed v1.7.1 from PS v1.3 instead. It does leave this message in the BO: "Warning : the secure key is empty, check your payment account before validation" But at least customers can place the order and it does show in the BO. It's all very well waiting and hoping that the issue will be fixed, but when you rely on selling through the website for your living, you can't afford for these things not to work. I seem to spend more time just trying to make things work as they are supposed to than sourcing and adding new products to the site. Link to comment Share on other sites More sharing options...
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