mohsart Posted July 11, 2011 Share Posted July 11, 2011 Logged in customer, adds products, shipping cost=0:-Is this a bug?I'd prefer that even not logged in customers should see a preliminary shipping cost, but in that case I can understand if the default is to not show it.Any tips?/Mats Link to comment Share on other sites More sharing options...
mohsart Posted July 14, 2011 Author Share Posted July 14, 2011 Nobody knows?/Mats Link to comment Share on other sites More sharing options...
dazzza Posted July 14, 2011 Share Posted July 14, 2011 Looks like the shipping hasn't been set up in the back office.Worth checking there first. Link to comment Share on other sites More sharing options...
mohsart Posted July 14, 2011 Author Share Posted July 14, 2011 No :-)As soon as the customer clicks Check out, s/he gets to see the shipping cost./Mats Link to comment Share on other sites More sharing options...
dazzza Posted July 14, 2011 Share Posted July 14, 2011 I tried adding 2 items to the cart on your site & the cart block showed shipping at 0 (zero)But when I clicked cart it did not show the shipping cost or even the shipping title.You should be able to see the shipping cost even if you are not logged in.Definitely looks like a shipping configuration problem in the back office, are you sure the carriers, countries, price / weight ranges etc. are set up correctly? Link to comment Share on other sites More sharing options...
mohsart Posted July 14, 2011 Author Share Posted July 14, 2011 100% sure, I've had customers ordering and everything works fine.Well, except for that the customers gets to see the shipping cost a bit late.../Mats Link to comment Share on other sites More sharing options...
.png.022b5452a8f28f552bc9430097a16da2.png)
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now