CSV Image Upload issue

[online-hobby]

I know the title of this topic is a common title, but I have read through several of the forums and have not found a solution yet.

I have a CSV file that I am trying to upload some of my products with and all goes well except with the images.

I have gone through several of the CSV file issues from the forum, like not having an ID, making sure the ID is sequentially next, etc. None have resolved this issue. I have tried a one line test file that only loads one small picture and it still doesn't work.

The upload will run with no errors and all will map correctly, the picture itself even seems to do something, the "No Image" icon that is there by default goes away, but there is no Image.

I have verified that the Image URL is good and I am kinda stuck?

I have been working on this since last night......Please help?

[Rabbit80]

I'm having exactly the same issue. I'm pretty sure I have everything set up correctly.

From what I have read, this may be an issue with PHP5 versions 5.2.9 and above. Any help on how we might resolve this would be hugely beneficial!

EDIT: I found a resolution to one of my issues, and I finally got images to work (although using an older version of PHP now so can't confirm the version issue)

Simply put, when you set up your delimiters, make sure that you have something in the "Multiple value seperator" field - even if you do not use multiple values. I put a ^ in there as it does not appear anywhere in my CSV and all of a sudden everything works!

[thejamkit]

I'm having exactly the same issue. I'm pretty sure I have everything set up correctly.

From what I have read, this may be an issue with PHP5 versions 5.2.9 and above. Any help on how we might resolve this would be hugely beneficial!

EDIT: I found a resolution to one of my issues, and I finally got images to work (although using an older version of PHP now so can't confirm the version issue)

Simply put, when you set up your delimiters, make sure that you have something in the "Multiple value seperator" field - even if you do not use multiple values. I put a ^ in there as it does not appear anywhere in my CSV and all of a sudden everything works!

Thanks for that tip on using "^" in the "Multiple value separator:" field! I gues the key is to make sure you have SOMETHING in there. I was pulling my hair out as to why images would not link to the external URLs in my .CSV file. With over 12,000 products - was ready to resort back to Virtuemart. But now images are loading successfully still with the current PHP version.

[Rabbit80]

I'm glad to have helped - even if this is a pretty old thread!

[salesfromisrael]

My images aren't showing, period.

test 12 productsc.csv

[rocky]

That error message occurs when the following on line 390 of admin/tabs/AdminImport.php fails:

if (@copy($url, $tmpfile))

Make sure the img directory (in the root directory of PrestaShop) and its subdirectories have chmod 755 permissions.

[salesfromisrael]

I checked the permissions and they were fine. Photos are still not importing.

Nofia

[salesfromisrael]

is there a picture size limit for kilobytes that can be changed somewhere?

Nofia

[rocky]

I think when importing images, PrestaShop will use whatever you have set in your php.ini file. You can increase the maximum size there, or batch resize your images manually so that they aren't too big to begin with.

[salesfromisrael]

I have no idea what I would fix and how.

Nofia

[salesfromisrael]

I have already tried even photos in 300X300 pixels less than 300 KB each and they are in the img directory and they won't import from the CSV

[rocky]

Do you get the same error message when you manually upload the images on the product editor? If so, it must be a server issue.

[salesfromisrael]

No. The image uploaded manually. But the point of using CSV is not to waste hours and hours.