PLEASE HELP. godaddy.com install step 2 problem

[EKS]

Hey guys i've read all of the post concerning the install getting stuck on step two. I tried uploading the alternate Config.php file in the xml directory. Still having problems. I changed all of the file permissions to the correct configurations. Any help will be greatly appreciated. Attached is the screen i'm still getting.

 

[EKS]

No Help? Anyone?

[Peter Wilson]

Hi EKS,

 

Sorry for the late reply.  First of all, welcome to the PrestaShop Forum

 

Could it be a problem with PHP 5 activation?  Check out the tip on how to do that in the following post, under "GoDaddy.com":

 

http://www.prestashop.com/forums/viewthread/2946/

[afuturehead]

same problem; definitely have PHP 5.x configured.

 

i noticed that my php.ini file in the root directory didn't have the extension=php_gd2.dll line that was referenced in the install documentation.  is that related?

 

thanks!

[Lucas Cherifi]

Hi all !

 

The better way to fix this problem is via some diagnostics :

 

-Run a PrestaShop install with Firefox + Firebug https://addons.mozilla.org/fr/firefox/addon/1843 module (installed and activated)

-Try to reproduce the bug

-When the bug is found, open the Firebug tab, look at the last request in the 'console' tab, and expand it.

-Then open the 'response' tab of this request

-Copy/paste this request in this thread

 

Thanks,

 

[Lucas Cherifi]

Don't you want to answer to me....

 

Lonely, I'm mister lonely...

 

 

[www.northshorepc.net]

Hey guys,

I'm new here, and love what I see out of PrestaShop. I have encountered the same problem as previously mentioned and figured I would start the movement forward for the GoDaddy users. The following is the error information from FireBug using the install script on GoDaddy:

NOTE: GoDaddy Shared Hosting: Linux PHP 5 activated through hosting control panel.

PrestaShop 1RC3


ERROR IN FIREBUG
-----------------------
ret.getElementsByTagName is not a function
http://northshorewisp.com/presta/install/controller.js
Line 244


HTACCESS
--------------
# switch GoDaddy's php extension handling for php5
AddHandler x-httpd-php5 .php
AddHandler x-httpd-php .php4

Options +FollowSymLinks
RewriteEngine On
RewriteBase /

PHP.INI
----------
//Presta Shop
extension=php_gd2.dll
register_globals = off


*I will keep my eyes open for an update or suggestions on this issue. In the mean time I will have a closer look at it later on to see if I can figure anything out about it. (-Not A Coder-)

[www.northshorepc.net]

BUMP! Admins??

[ejectcore]

I bet this is related to permissions PM me with FTP deatils & I will try to help you guys out it only took 10 mins to fix Jasdeep problems so should be able to get to bottom of this ;-)

[www.northshorepc.net]

ret.getElementsByTagName is not a function
success()()
success()
(?)()()
[break on this error] testLists = ret.getElementsByTagName('testList');


That's the remainder of the error I get Right now it appears everything in the Install DIR is set to 644.

[www.northshorepc.net]

Does that sound about right amwdesign? Do you have any suggestions

[Applejax]

I had this same error whn I was doing an installation. I found that godaddy runs thier stuff on windows servers. You need to make sure that u select php5 to run as an ISAPI extention no as a CGI app

[www.northshorepc.net]

I'm on Linux.

[DrÿSs']

Hi,

Can I have an access to your FTP ?
I would like to do some debug to find out the reason of this bug.

Send me a PM with host, user, and pass.

Thanks !

[www.northshorepc.net]

You have a PM Philippe. Thank you.

[David]

I having the same problem where i cannot login to my admin page. Can anybody help out.

thanks

[DrÿSs']

I think there are one big bug on the host godaddy.com

I tried to fix installer, what I did : variables posted in ajax POST are NOT available.
So, I passed all installer by ajax GET, and it's working.

BUT, after installation succesfull, impossible to log-in back-office : again, all variables passed by POST don't work !!!!

Nothing in $_POST, $GLOBALS or $REQUEST (this one has only GET variables) or $HTTP_VARS.

So I think you need to call your host service and tell them that there is a big problem.

First time I see this kind of thing ô.O)

[d0m1n1k]

Hi

can you add a test in the installation script for this issue?

i think i've got a similiar problem, but with a different host.

thanks