lukelee Posted January 30, 2009 Share Posted January 30, 2009 My email system ( enquiry form, order_confirm email, new register email ) doesnt work after installed. I thought this might be my installation problem, so i read the instruction again, there is a paragraph I am not so sure: While you have your FTP connected to your Web hosting server, make sure the following PrestaShop folders have ‘write’ permissions (also known as “CHMOD 777” – explanation of file permissions here) but do not apply these permissions recursively (to their subfolders): /config, /upload, /download, /tools/smarty/compile. Then make sure the following folders have ‘write’ permissions and apply these permissions recursively (to their subfolders): /img, /mails, /modules, /themes/prestashop/lang, /translationsI thought I make 'config', 'upload', 'download', 'compile' folders to 777, then make 'img', 'mails', 'modules', 'lang', 'translations' folders to 777 as well, in the end, I make all the folders inside of 'img', 'mails', 'modules', 'lang', 'translations' to 777, is it right?I am keeping install/reinstall the prestashop for 4 times already! wish someone could help me to make the damn email work. thanks Link to comment Share on other sites More sharing options...
DaveGetStock Posted January 30, 2009 Share Posted January 30, 2009 make sure that formmail.cgi is installed in your cgi-bin on your server, this resolved the issues for me Link to comment Share on other sites More sharing options...
lukelee Posted January 30, 2009 Author Share Posted January 30, 2009 thank your very much, I dont have cgi_bin folder under my domain, do you know where can i download it? Link to comment Share on other sites More sharing options...
TropischBruin Posted January 30, 2009 Share Posted January 30, 2009 thank your very much, I dont have cgi_bin folder under my domain, do you know where can i download it? Aks you hoster. Link to comment Share on other sites More sharing options...
lukelee Posted January 31, 2009 Author Share Posted January 31, 2009 make sure that formmail.cgi is installed in your cgi-bin on your server, this resolved the issues for me I have downloaded formmail.cgi and placed it under cgi-bin folder, what else should i do? should write something like"<form method="post" action="http://www.yourcompany.co.uk/cgibin/FormMail.cgi">on the site? Link to comment Share on other sites More sharing options...
TropischBruin Posted January 31, 2009 Share Posted January 31, 2009 What is you hoster saying?. Link to comment Share on other sites More sharing options...
Guest Posted January 31, 2009 Share Posted January 31, 2009 My email system ( enquiry form, order_confirm email, new register email ) doesnt work after installed. I thought this might be my installation problem, so i read the instruction again, there is a paragraph I am not so sure: While you have your FTP connected to your Web hosting server, make sure the following PrestaShop folders have ‘write’ permissions (also known as “CHMOD 777” – explanation of file permissions here) but do not apply these permissions recursively (to their subfolders): /config, /upload, /download, /tools/smarty/compile. Then make sure the following folders have ‘write’ permissions and apply these permissions recursively (to their subfolders): /img, /mails, /modules, /themes/prestashop/lang, /translationsI thought I make 'config', 'upload', 'download', 'compile' folders to 777, then make 'img', 'mails', 'modules', 'lang', 'translations' folders to 777 as well, in the end, I make all the folders inside of 'img', 'mails', 'modules', 'lang', 'translations' to 777, is it right?I am keeping install/reinstall the prestashop for 4 times already! wish someone could help me to make the damn email work. thanks Grab a free hosting there: http://www.prestaforums.nl/viewtopic.php?f=14&t=83 Link to comment Share on other sites More sharing options...
lukelee Posted January 31, 2009 Author Share Posted January 31, 2009 What is you hoster saying?. I reseted the hosting, and there is cgi-bin folder, but its empty, then i reinstall the prestashop again, same problem, still cant receive email. do you guys have anything in cgi-bin folder?or do i have to set anything in cpanel? Link to comment Share on other sites More sharing options...
Guest Posted January 31, 2009 Share Posted January 31, 2009 What is you hoster saying?. I reseted the hosting, and there is cgi-bin folder, but its empty, then i reinstall the prestashop again, same problem, still cant receive email. do you guys have anything in cgi-bin folder?or do i have to set anything in cpanel? You may ask directly you host for further support... Link to comment Share on other sites More sharing options...
lukelee Posted January 31, 2009 Author Share Posted January 31, 2009 make sure that formmail.cgi is installed in your cgi-bin on your server, this resolved the issues for me hey, when i enter cgi-sys/formmail.cgi, it shows me this:FormMail-Clone Version: 2.4 This is FormMail-clone, a clone of FormMail.cgi. It is a clean room version for legal purposes (a less restrictive liscense), but should behave the exact same way as Matt Wright's Original, but contain none of his code. does this mean anything? Link to comment Share on other sites More sharing options...
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