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[Solved] created a voucher but not showing up at checkout


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tried searchign for similar topics but couldnt understand.

I want to do free shipping for an entire category so its been suggested i do a voucher i have created a voucher but its not visible as checkout even though i checked the enable box

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I want to do free shipping for an entire category so its been suggested i do a voucher i have created a voucher but its not visible as checkout even though i checked the enable box

what do you mean by "its not visible"?
the voucher itself will not appear int any way.
there is only a text box for customer input voucher code which is located in shopping cart/order summary pages.
(see attached screenshot)

48132_YscGu04IhcgPDcVkzDNN_t

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when you create a voucher there is an option to have the voucher appear in the shopping cart as a convienience to the customer. There would be a link under the screen shot shokinro provided with the name of the voucher. If the voucher link is clicked, the voucher is automatically added to the text field.

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thanks bellini13 for sharing the information.
sorry I was still in old version mode ;-)

I just checked the feature, created a test voucher it works fine.
see attached screenshot again.

so the the issue could be some settings is not done correctly.
make sure you have set correct user group, category,all other parameters

48142_LNqlXGvKJ76W1sl1pEAW_t

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It just isnt there, the textbox for voucher there is no where to put voucher code at any point in the checkout process.

" make sure you have set correct user group,category and all other parameters."

Im really sorry i dont know what you mean what is a user group? I have set the voucher to be avialble for all customers im assuming thats right?

Category? i have just selected the ones i want free shipping for ?

all other parameters i am not sure what this means.


Thanks so much for the replies i really appreciate the help :D i have been over and over the settign up a voucher process but still cant find what i am doing wrong, i will keep trying THANKS

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