No Import Area

[secondlevel]

I have recently upgraded to Prestashop 1.4.3 and have lost the ability to import. I'll explain.

When I go the back office / admin / import, I can see an upload area to select a file, but I cannot see an import area at all.

The message I see is as follows.

"directory import on admin directory must be writable (CHMOD 755 / 777)"

I am not certain what area or file I need to change the chmod.

[wolfstores.com]

Hi,

It means that you need to change the permissions on the directory file "Import" found in /ps_admin/

To do this you need ftp access to your files. Enter the ps_admin file and within that you will find the Import file. Select the import file and change the permissions accordingly. I would suggest trying 755 first.

Best regards,

Tim

[secondlevel]

Tim,

Thank you so much for your reply. I did chmod the permissions to 777.

That did in fact clear the error. However I still have NO IMPORT option available under the UPLOAD option in my tools. . I had this problem as well with 1.4.2 and I had to alter the permissions within an actual file but cannot cannot recall which file that was.

e.g. the code in the file was set to 655 and I had to update by typing 777 and resaving the file.

Thanks again.

Alan.