vix1119 Posted June 22, 2011 Share Posted June 22, 2011 Hi, please can someone help me. I have very little knowledge of using databases which is probably why I am not sure where to start with solving this problem.I tried to install a new theme (moon) today and after uploading the relevant files to the themes folder, I copied the modules associated with theme to the modules folder. Following this, when I looked in the modules tab in the back office, none of the module where visible but the interface still remained.I then deleted the entire modules folder and re-uploaded the original files from the prestashop download in attempt to restore the system to its original state. When I uploaded the modules folder, there were a number of error messages in the FTP log. Since doing that, when I try and access the modules tab from the back office, I get the error message: Server errorThe website encountered an error while retrieving http://www.bitealarms4u.co.uk/biteme/index.php?tab=AdminModules&token=b0f36d62ebf75593e5afea44023fd9d5. It may be down for maintenance or configured incorrectly.Here are some suggestions:Reload this web page later.HTTP Error 500 (Internal Server Error): An unexpected condition was encountered while the server was attempting to fulfil the request.After reading through other forum posts, I suspect that it may be something to do with file permissions, however I have no idea about how to resolve this.Please can someone help - I have spent hours on this now and have nowhere to turn.I have attached the FTP log that Dreamweaver gave me following uploading the modules folder.Yours hopefully,Vix1119 FTP_log_22_06.txt Link to comment Share on other sites More sharing options...
vix1119 Posted June 22, 2011 Author Share Posted June 22, 2011 PS. The site URL is www.bitealarms4u.co.uk.Thanks,Vix1119 Link to comment Share on other sites More sharing options...
vix1119 Posted June 24, 2011 Author Share Posted June 24, 2011 Hi, is anyone available to help me with this please? I have tried calling the Prestashop support team but speak very little French and I really don't know where to turn. Yours Hopefully,Vix1119 Link to comment Share on other sites More sharing options...
vix1119 Posted June 24, 2011 Author Share Posted June 24, 2011 Hi - found the answer here - http://www.prestashop.com/forums/viewthread/97131/installing_prestashop/_solved___error_installing_1_dot_4_final_release___solved_ Link to comment Share on other sites More sharing options...
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