Upgrade to 1.4.2 access denied on several features in BO

[sumsar]

Hi,

I upgraded to 1.4.2, but several of the options in BO is not available, it says access denied, when I try to enter carts, generator and a few others. The rest of the shop works perfectly. Anybody got an idea how to solve this?

[Thomas Didierjean]

Hi,
I can take a look at your back office if you send me a temporary admin access by private message.

Regards,

[rodt]

I had the same problem, upgrading from 1.4.0.17, couldn't access the Appearance tab and the initial home page.

There must be a table issue somewhere, new field(s) or table(s) not added properly when updating.

I made a copy of my database (using phpMyAdmin)and resorted to a fresh install.

The BO denied access no longer occurred.

I switched to my old database, still using the freshly installed 1.4.2.5 and the denied access issues came back.

I then switched back to the demo database, emptied all the tables, exported all my tables from my own database and re-imported back into the empty database.

Everything is now fine.

[Luca S.]

Just upgrade to 1.4.2.5, i haven't this problem

[bistro]

same problem: can't see "module tab" to manage modules.
solved.
just reupload files of 1.4.2.5

[isisescul]

After upgrading to the latest version - v.1.4.2.5 (stable) I got this :
Access denied to several areas including
Preferences / Performances
Preferences / WebService
Preferences / Appearance
Tools / Informations
Tools / Logs
Modules / Themes
Modules / My Account
Modules / Modules & themes catalog
Payment / Taxes Rules

I have this issue only on one site - the other store that was updated from the previous version - not the latest one - is in good working order.
Any ideas?

Thanks !

[FenyőB]

After going through a lot of trouble debugging this is what I found (and works for me):

there are missing rows from the xxx_access table in the database.

in my shop the homepage is tab id 88 (id_tab = 88), my profile id is 1 (id_profile = 1)

the row containing this access and the one for the preferences/appearance (id_tab = 83) was missing. I inserted it into the database manually (with phpmyadmin) and it works like a charm ever since.

don't forget to add the rows for other users too with the corressponding access rights (view, add, edit, delete)

hope this helps

[JeffV]

After a clean 1.4.2.5 install, I cannot access my Modules or Payments tabs. I can access their sub-tabs however.

The page error code that I get on the modules tab is:

Fatal error: Class GridExtJS contains 1 abstract method and must therefore be declared abstract or implement the remaining methods (ModuleGridEngineCore::setLimit) in /home/ingredie/public_html/messageonthebottle.com/classes/Module.php(547) : eval()'d code on line 16

Can anyone assist me?

Trying to expedite this website launch.....

Cheers!

[Thomas Didierjean]

Hi,
A few questions for those of you having "access denied" issues.
- In tab "Employees", click on your account. In the "profile" field, is "Administrator" selected? If not, is the list empty?
- Which version did you upgrade from?
- Do you remember seeing any error message at the end of the update process?

For information, in Employees > Permissions subtab, you can set the access rights of the different profiles, though it is not possible to change the Administrator access rights.

Regards,

[JeffV]

Thanks for the attention Thomas.
Yes, I have full admin access (triple checked)
While installing the clean version (did not upgrade) there were no errors. All green check marks.
I did copy and paste the error code as it is displayed in both the modules and payment tabs.
Thank you.

[Thomas Didierjean]

Hi JeffV,
Your problem seems to be different and not caused by access rights issues. The "gridextjs" module that was using the GridExtJS class has been removed from PrestaShop in version 1.4. You can resolve th issue by deleting the folder /modules/gridextjs from your PrestaShop folder.

Regards,

[JeffV]

Brilliant! This was the issue. I cannot thank you enough.
I realized that I can copied the new version into the old on my desktop, leaving older folders.
Up and running now.

[pfz]

cant access tools > generator and others menus in backoffice.

 

in localhost (mac).

 

access backoffice fine, with Administrator, but "access denied" tools > generator.

 

suggestions.

[erazor2012]

Hi,

A few questions for those of you having "access denied" issues.

- In tab "Employees", click on your account. In the "profile" field, is "Administrator" selected? If not, is the list empty?

- Which version did you upgrade from?

- Do you remember seeing any error message at the end of the update process?

 

For information, in Employees > Permissions subtab, you can set the access rights of the different profiles, though it is not possible to change the Administrator access rights.

 

Regards,

 

I have installed prestashop V1.5 RC i got the following problem :

 

I see the frontpanel, all is working good.

Loging in to the admin panel, is ok but i get in all the screens : access denied.

As you have written above when i go to preferences/employees i see that the profile is empty and i cannot select anything

 

What is the problem ?