State Field is Empty *Urgent*

[fishordog]

State field on the order page is empty, rest of the address is fine. When i`m trying to edit the address, the state is already selected.Please advise

[shokinro]

you need to populate the states for the country that contains states.

Shipping tab
States sub tab

[fishordog]

but i already have them, i copy old ones when updated my store

[shokinro]

Sorry, I misunderstood your questions.

I remembered some other members have raised the same issue. It seems a bug of 1.4x.
Hope it could be fixed soon. You can go bug tracker to see if it is fixed already.

You can find some more info here
http://www.prestashop.com/forums/viewthread/107802/

[ScubaLessonsInc]

I had a similiar issue and it turned out my statesManagement.js file was bad. Back it up first and try this.. if it does not work to fix your issue revert to your back up and keep trying.. Good luck.. this worked for me in version 1.3.6 on my site.
I changed my themes>theme name file>js>tools>statesManagement.js file to this:

and it worked perfectly:

$(document).ready(function(){
   $('select#id_country').change(function(){
       updateState();
       updateNeedIDNumber();
   });
   updateState();
   updateNeedIDNumber();
});

function updateState()
{
   $('select#id_state option:not(:first-child)').remove();
   var states = countries[$('select#id_country').val()];
   if(typeof(states) != 'undefined')
   {
       for (indexState in states)
       {
           //ie bug fix
           if (indexState != 'indexOf')
               $('select#id_state').append(''+states[indexState]+'');
       }
       $('p.id_state:hidden').slideDown('slow');
   }
   else
       $('p.id_state').slideUp('fast');
}

function updateNeedIDNumber()
{
   var idCountry = parseInt($('select#id_country').val());

   if ($.inArray(idCountry, countriesNeedIDNumber) >= 0)
       $('fieldset.dni').slideDown('slow');
   else
       $('fieldset.dni').slideUp('fast');
}

[shokinro]

thanks for sharing the information.
if you could point out which lines are changed, it will be great so that others may apply the same changes to different version.