Ideoma Posted May 30, 2011 Share Posted May 30, 2011 Hello,I´m having this error when finalizing the checkout just before entering the paypal gateway and I can´t solve it. I´ve looked everywhere!Please see the image in ATTACHEMENTCan you help please?thanks Link to comment Share on other sites More sharing options...
tomerg3 Posted May 30, 2011 Share Posted May 30, 2011 It's very hard to help based on that image.Please provide all the information about your site (you can look in the forum rules for an example) Link to comment Share on other sites More sharing options...
Ideoma Posted May 30, 2011 Author Share Posted May 30, 2011 thanks. Here they are the specifications:Installation type[/b] (new/update): NEWPS version[/b]: 1.4.1.0.1Theme[/b] (default/customized): CustomizedCode[/b] (original/modified): OriginalHosting[/b]: Vps.netPHP version[/b]: 5.3.6MySQL version[/b]: 5.0.92Browser(s) concerned[/b]: ALL Link to comment Share on other sites More sharing options...
tomerg3 Posted May 30, 2011 Share Posted May 30, 2011 Are you using the paypal module with the API feature, if so, are you sure the credentials are correct?When exactly do you get the error? Link to comment Share on other sites More sharing options...
Ideoma Posted May 30, 2011 Author Share Posted May 30, 2011 Yes the credentials are correct. I even changed them 3 times because I saw somewhere here in the forum to try changing them because it would solve the problem. But it didn´t..This problem happens in the end of the Prestashop checkout just before entering the Paypal gateway. it happens more precisely after the page that goes in ATTACHEMNETthanks once again Link to comment Share on other sites More sharing options...
tomerg3 Posted May 30, 2011 Share Posted May 30, 2011 Try it without the API version and see if it works.I have not seen this error before, I think it is related to the credentials. Link to comment Share on other sites More sharing options...
Ideoma Posted June 1, 2011 Author Share Posted June 1, 2011 Hello Tomerg3,thanks very much for your help. It worked!Now I have another doubt that I posted on this thread: http://www.prestashop.com/forums/viewthread/112521/configuring___using_prestashop/how_to_take_out_recquired_phone_number_in_registration/Can you help? Thanks! Link to comment Share on other sites More sharing options...
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