salko Posted May 30, 2011 Share Posted May 30, 2011 I'm using two languages in my webshop, english and slovene, default is slovene. When I enter tracking number for english customer on BO orders page, a customer receives an email with subject in slovene language, instead of english one. With other statuses he gets english language. So how can I make 'Package in transit' to apear for english customers? Link to comment Share on other sites More sharing options...
salko Posted May 30, 2011 Author Share Posted May 30, 2011 I also noticed, that if I send a message to a english customer through BO, the subject of email is sent in slovene language, content of the message is in english. So how can I fix this? Link to comment Share on other sites More sharing options...
salko Posted June 12, 2011 Author Share Posted June 12, 2011 As far as I have noticed until now, these problems with email subject language are only appearing when entering tracking number (and email 'Package in transit' is emailed to the customer) and when I contact the customer trough BO. So if I select BO language as english, then also subjects of emails 'package in transit' and 'Message regarding order no. xxxx' are in english. If I select other (slovene) BO language then both subjects are in slovene. So how can I make this subject languages according to selected customer language, same as language of content of this emails? Link to comment Share on other sites More sharing options...
Yann - Prestaplugins Posted June 12, 2011 Share Posted June 12, 2011 What is your current version of Prestashop ? Link to comment Share on other sites More sharing options...
salko Posted June 12, 2011 Author Share Posted June 12, 2011 PS is version 1.4.0.17. Thanks for help! Link to comment Share on other sites More sharing options...
sunandmoon21 Posted July 12, 2011 Share Posted July 12, 2011 As far as I have noticed until now, these problems with email subject language are only appearing when entering tracking number (and email 'Package in transit' is emailed to the customer) and when I contact the customer trough BO. So if I select BO language as english, then also subjects of emails 'package in transit' and 'Message regarding order no. xxxx' are in english. If I select other (slovene) BO language then both subjects are in slovene. So how can I make this subject languages according to selected customer language, same as language of content of this emails? I also have this problem...does anyone know a solution for this? Link to comment Share on other sites More sharing options...
Alelo Posted October 9, 2011 Share Posted October 9, 2011 In mails/youlanguage add $_LANGMAIL['Package in transit'] = 'Change to your language'; Link to comment Share on other sites More sharing options...
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