mjb111 Posted May 28, 2011 Share Posted May 28, 2011 I have been asked to take a partially-completed Prestashop website, finish it, and make it work within a few days. Categories have been created and products loaded, but customers cannot checkout their cart. It's set on the 5-step checkout process, and steps 1-3 are fine. When a customer is on the Addresses screen and clicks "Next," they go to a blank theme page, not to the Shipping page. The shipping configuration is the most likely culprit, but not having set it up myself and trying to learn the system, I can't find the problem. It is currently only configured for USPS and customer pick-up. Here are the things I've tried: 1. Turned on US Zone for 1st Class & Parcel, disabled all other USPS options – NG2. Under Shipping tab > Countries, Zip Code Format required field was blank – filled in – NG3. Changed Price Ranges for 1st Class & Parcel from $0.0000 to $0.01 – NG4. Changed Weight Ranges for 1st Class & Parcel - NG5. Tried change to Settings in problem reported in blog for Default Carrier setup – NG6. In Preferences, changed from 5 Step to One Page checkout – really NG! Checkout disappeared completelyIf anyone has any ideas, I'd sure apperciate it. Link to comment Share on other sites More sharing options...
tomerg3 Posted May 28, 2011 Share Posted May 28, 2011 You should turn on error reporting (/config/config.inc.php line #29) and try it again, it should print an actual error. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now