amartico Posted May 28, 2011 Share Posted May 28, 2011 Hi,I check the "Is this a downloadable product?" box, name the file correctly and then click save.It says "saved" but when I check it says "this product is missing"Why is this happening and now do I fix it?Thanks Link to comment Share on other sites More sharing options...
tomerg3 Posted May 28, 2011 Share Posted May 28, 2011 Sounds like PS doesn't have writing permissions to save the file.Make sure /download has proper writing permissions. Link to comment Share on other sites More sharing options...
amartico Posted May 29, 2011 Author Share Posted May 29, 2011 Thanks for getting back to me - how to I make sure it has proper writing permission?Sorry for asking a stupid question... Link to comment Share on other sites More sharing options...
tomerg3 Posted May 29, 2011 Share Posted May 29, 2011 it should be 755 or 777, depending on your host. Link to comment Share on other sites More sharing options...
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