Problem: Admin/Backend login redirect in version 1.4.1

[Gotlib]

PROBLEM: When trying to login as Admin on the backend of my v1.4.1 shop, I get no error message but I keep being redirect to the login page and my URL end with this: "/login.php?redirect=index.php". There is no way to reach the backend at all.

I know this issue has been flagged many times. But for what I'm reading, it is supposed to have been fixed in version 1.4.1.

Since I'm on a shared hosting plan on Godaddy, I've tried the solution posted here ( http://forge.prestashop.com/browse/PSCFI-1439 ) without success.

Actualy, the issue appeared to me with 1.4.0.17 and after reading about the fix on 1.4.1, I did the upgrade. But I'm still stucked with the problem.

Anybody able to help me with this?

Kind Regards,

[Asenar]

Hi,

this is not the same problem because there was a redirection loop (and it was unable to see the login form )

Can you check in your file config/settings.inc.php the root directory specified (this should be the directory of your shop, not your admin) ? And what about deleting all your cookies related to your site ?

Also did you installed prestashop from a domain name and now use an other one (this include subdomain, like the example.com/www.example.com) ?

If all of this don't solve your problem, can you please send me a private message with your ftp access so I can check what's wrong.

[Gotlib]

Can you check in your file config/settings.inc.php the root directory specified (this should be the directory of your shop, not your admin) ?

It looks OK. The root of my shop is at '/prestashop/'. Here's how it looks in my "config/settings.inc.php":

define('__PS_BASE_URI__', '/prestashop/');

And what about deleting all your cookies related to your site ?

I did this already + I tried with 3 different browsers.

Also did you installed prestashop from a domain name and now use an other one (this include subdomain, like the example.com/www.example.com) ?

No it is the exact same server+domain+directory that the 1.4.0.17 was installed on.

If all of this don't solve your problem, can you please send me a private message with your ftp access so I can check what's wrong.

OK. I'll do that. Thank you so much for your help.

[misterploploop]

Hello,

I don't know if you solved your problem here, but I managed to work it out as I faced it myself:

It definitely was a cookie issue:
Avoid any special char in url (or chech your url) > I was working locally in a sub-folder containing '@': it lead to a wrong cookie path because that '@' symbol was recorded as '@' instead of @ (of course…)

hops this helps.

[misterploploop]

I forgot something:
It was more like:

@

instead of @

[misterploploop]

I forgot something:
It was more like:

@

instead of @

… '%' + '40' … argh not @

[Gotlib]

Hello,

I don't know if you solved your problem here, but I managed to work it out as I faced it myself:

It definitely was a cookie issue:
Avoid any special char in url (or chech your url) > I was working locally in a sub-folder containing '@': it lead to a wrong cookie path because that '@' symbol was recorded as '@' instead of @ (of course…)

hops this helps.

Hi misterploploop,

I don't have any special character in my URL. I only have letters and numbers.

I appreciate your solution proposal!

Thanks,

[lynnetted]

I wondered if there was ever a solution to this problem as I am experiencing this same problem... Only I have upgraded to 1.4.5.1

[jhonzz007]

this issue is often occur in prestashop version 1.4.x

so you must fix some code in cookie.php.. it's easy and you can do it by yourself.

 

Here is the solution redirect to login page

[mian123]

Hello Dear PrestaShop Support Team,

 

 

I faced problem of redirect admin page to index page, after login admin page when i upload any file or update any module after few minutes page redirect to Index page again and again. Please solve my problem

 

my shop is www.eshope.pk