Memcache error

[jkisiloski]

My web host has recently done a migration of my site to an "upgraded" server (I think?) and I now have an error when I try to access prestashop. Here's the error I get:

Fatal error: Class 'Memcache' not found in /hermes/bosweb/web216/b2167/nf.compressport/public_html/compressport.ca/estore/classes/MCached.php on line 41

I assume that I turned on Memory Caching a few weeks ago when I upgraded to 1.4.1 and now that's what's causing the error. Is there some way to turn off Memory Caching in my files since I can't even login to the Back Office?

Or any other solutions? My web host hasn't come up with anything to help me yet....argh!

[jkisiloski]

Anyone have a way to help me fix this? Even if it's just a temporary fix to just LOGIN to the Backoffice!!

[jkisiloski]

Anyone??

[SoftwarePearls]

The error indicates that a PHP class cannot be found:

Fatal error: Class ‘Memcache’ not found in /hermes/bosweb/web216/b2167/nf.compressport/public_html/compressport.ca/estore/classes/MCached.php on line 41

I'm not a PHP programmer, but I looked up the documentation for class Memcache, and it clearly says

"PHP 4.3.3 or newer is required to use the memcache extension."

So you should check that the PHP installed by your host is new enough.

HTH

[jkisiloski]

That's awesome, thank you - I will check that!