Error with install/classes/ToolsInstall.php - can't install Prestashop

[Heni]

Hello, I tried to install Prestashop as shown here: http://www.prestashop.com/images/download_complete/Installation_PrestaShop_en.pdf

However, I received these error messages:

'Warning: include_once(/home/mikekhu1/public_html/bababolt/install/classes/ToolsInstall.php) [function.include-once]: failed to open stream: No such file or directory in /home/mikekhu1/public_html/bababolt/install/index.php on line 58

Warning: include_once() [function.include]: Failed opening '/home/mikekhu1/public_html/bababolt/install/classes/ToolsInstall.php' for inclusion (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/mikekhu1/public_html/bababolt/install/index.php on line 58

Fatal error: Class 'ToolsInstall' not found in /home/mikekhu1/public_html/bababolt/install/index.php on line 64 '

Line 58 is: include_once(INSTALL_PATH.'/classes/ToolsInstall.php');

Line 64 is: include_once(INSTALL_PATH.'/classes/ToolsInstall.php');

Could you please help me with solving this issue? Thanks

[liquidesnake]

You may want to double check your folder / files permission.

[liquidesnake]

Where did you stop at?what step?

[Heni]

Hello, thank you for the answer. When I write in: http://bababolt.bebu.hu/install - than I receive this error message (see above)

I have corrected the permissions, but the problem still exists. :-(

[liquidesnake]

About file permision: http://en.wikipedia.org/wiki/Filesystem_permissions

if you are using Cpanel: http://www.siteground.com/tutorials/cpanel/file_permissions.htm

if you are using filezilla as your ftp client. go to the install folder then right click, select file permission and then set up the right permission. most of the time it's better to change the permission from your host panel such as Cpanel.

Or just ask your host to sort it out for you.

I really believe that's the issue.

[Peha]

i had the same problem

when i unzip the prestashop.zip in my server
the zip command put all filesnames in lowercase

that's why Prestashop can't find classes/ToolsInstall.php because the file was toolsinstall.php

the solution :
instead of using " unzip prestashop.zip" command
i did unzip -U prestashop.zip

now the new versions of unzip command preserve case by default

i lost an afternoon with that


pa.

[liquidesnake]

that's might be the issue with Heni :-(