Error during 1st time instalation : 1: HTTP 500 - error - {"success":true,"message":""}

[ThunderMeat]

Hello there,

Everything is in the title. I couldn't find any error log whatsoever, and it keeps failing after a couple tries, despite resetting my cache.

 

Anything I could do to solve it?

Let me know if you need any extra information!

 

thx, ThunderMeat

[ComGrafPL]

Before other things i would try with "normal" version instead of "edition" version.

[ThunderMeat]

  On 3/13/2025 at 6:13 PM, ComGrafPL said:

Before other things i would try with "normal" version instead of "edition" version.

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Hey there, thanks for this input.

I downloaded this directly from the Prestashop website? https://prestashop.com/prestashop-offers/

is there somewhere else I should get it from?

[ComGrafPL]

  On 3/13/2025 at 7:06 PM, ThunderMeat said:

Hey there, thanks for this input.

I downloaded this directly from the Prestashop website? https://prestashop.com/prestashop-offers/

is there somewhere else I should get it from?

Expand  

Try with: https://github.com/PrestaShop/PrestaShop/releases

[ThunderMeat]

  On 3/14/2025 at 9:26 AM, ComGrafPL said:

Try with: https://github.com/PrestaShop/PrestaShop/releases

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Hey there, same problem with 8.2.1

However, this video solves it (took it from another post on this forum) : 

 

 

thanks for your help!

[Knowband Plugins]

Certainly, there will be errors in the server's PHP error log.

Without the error log info, it would be difficult to guide on the same.