Faceted search - Unable to index

[AurelienS21]

Hi there,

I'm using Prestashop 8.0.4 and the faceted search module 4.0.0.

I can't use any of these buttons to index/reindex prices and attributes, nor clearing the cache : 

I noticed that these URLs are wrong.
I mean, they go to pages that doesn't exist : I don't have any 'module' folder into my Prestashop, nor a 'ps_facetedsearchcron' file.

I set the permissions to 755 on the modules/ps_facetedsearch/ folder as well as children folders.

Please can you help me ?

Many thanks !

 

Edited March 11 by AurelienS21 (see edit history)

[Prestashop Addict]

Activate debug mode, open browser dev tools / Network and see result of xhr result when you click on reindex

[AurelienS21]

Hi @Prestashop Addict,

thank you for your message.
I did it, there is a 404 error onto 'ps_facetedsearchcron?ajax=1&action=indexPrices&token=8357ef8527&ajax=1&cursor=0'

Edited March 11 by AurelienS21 (see edit history)

[AurelienS21]

I don't know where this '/module/ps_facetedsearchcron' file is supposed to be located.

I guess that there is some .htaccess magic...

[Knowband Plugins]

The URL seems wrong. Have you tried ps_facetedsearch instead of ps_facetedsearch in the URL?

[Prestashop Addict]

There is an issue on path normally it should be:

/module/ps_facetedsearch/cron?ajax=1&action=indexPrices&token=xxxxxxx

missing / before cron! May be a bug of the module version 4.0.0, mine version v3.16.1 works w/o any problem.

Edited March 11 by Prestashop Addict (see edit history)

[Knowband Plugins]

  On 3/11/2025 at 4:14 PM, AurelienS21 said:

I guess that there is some .htaccess magic...

Expand  

htaccess will not change the URL. Htaccess for URL mapping only. 

The URL change seems weird. 

[AurelienS21]

  On 3/11/2025 at 4:25 PM, Prestashop Addict said:

There is an issue on path normally it should be:

/module/ps_facetedsearch/cron?ajax=1&action=indexPrices&token=xxxxxxx

missing / before cron!

Expand  

Actually, I don't have any /module/ folder on my server, nor than a 'cron' file.

I've got /modules/ps_facetedsearch/...

 

  On 3/11/2025 at 4:24 PM, Knowband Plugins said:

The URL seems wrong. Have you tried ps_facetedsearch instead of ps_facetedsearch in the URL?

Expand  

Sorry, can't see the difference.
And I don't know where to fix the URL...

[Prestashop Addict]

It's not a folder it's a front ajax controller look at controllers/front/cron.php. If you copy url from module help message paste in browser url and add / before cron it should work

Edited March 11 by Prestashop Addict (see edit history)

[Knowband Plugins]

I don't think any fixes are required here. 

You just need to setup the CROn with the correct URL  (OR run the correct URL in the browser)

Just change "ps_facetedsearchcron" to "ps_facetedsearch/cron" in every URL & run the same from the browser. 

 

[AurelienS21]

Got it.

Unfortunately, even if I add the '/' at the right position, the URL comes to an error page.

http://btzmlvg.cluster030.hosting.ovh.net/module/ps_facetedsearch/cron?ajax=1&action=indexPrices&token=8357ef8527

Thank you for your answers guys, really appreciated.

Edited March 12 by AurelienS21 (see edit history)