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Mohammed Fahir

Mohammed Fahir

I'm facing an issue with my PrestaShop store where I can't access the Customers and Single Order pages. When I try to open them, I get the following error:

Oops... looks like an unexpected error occurred.

 

What I have tried so far:

Cleared the cache manually (var/cache/).

Tried to upgrade the PS version from 8.0.1 - 8.2.1

 

Environment Details:

PrestaShop version: 8.2.1

PHP version: 8.1.31

Hosting : Shared

Recent changes: I am not sure, maybe I have drop DB tables mistakenly from 8.0.1 version.

 

Has anyone encountered this issue before? Any advice on how to resolve it?

Thanks in advance!

 

single orders page.png

customers page.png

Mohammed Fahir

Mohammed Fahir

I'm facing an issue with my PrestaShop store where I can't access the Customer and Single Order pages. When I try to open them, I get the following error:

Oops! An Error Occurred
The server returned a "500 Internal Server Error".
Something is broken. Please let us know what you were doing when this error occurred. We will fix it as soon as possible. Sorry for any inconvenience caused.

 

What I have tried so far:

Cleared the cache manually (var/cache/).

 

Environment Details:

PrestaShop version: 8.0.1

PHP version: 8.1.31

Hosting : Shared

Recent changes: I am not sure, maybe I have drop DB tables mistakenly.

 

Has anyone encountered this issue before? Any advice on how to resolve it?

Thanks in advance!

Screenshot 2025-03-04 131927.png

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