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If you're running into issues with an invalid postcode or phone number when a customer pastes it, it’s likely because the system isn’t recognizing the format. Postcodes sometimes need to follow a strict pattern, so double-check if the spacing or case matters. The system might be expecting a country code or a specific format for phone numbers. One way to troubleshoot is to use a disposable phone number for testing to see if the format is the problem. Sites like disposable phone numbers can help with that. It could also be worth checking for invisible characters in what’s being pasted. A quick fix is manually typing it in to see if it works.