Jean Ma Posted November 29 Share Posted November 29 (edited) Hi there ! I'm trying to relocate my Prestashop from one hosting to another, and also from one domain to another. The shop version is 1.6.1.7, installed in French and has 2 different shops. The new domain only differs in a few letters. The old URL is something like shop.olddomain.org, and the new one will be shop.newdomain.org. What I've done : Transferred all files from the old hosting provider to the new one. Changed all references to the old domain with the new one in the file /.htaccess Created a new database in the new hosting provider. Exported the old database to a SQL file. Changed all references to the old domain to the new one in the SQL file, and then imported all the tables in the new database. Modified the /config/settings.inc.php according to the new database server, name and user. However, when I connect to the new shop, I get only a blank page, with no source code inside. Does anybody has an idea about what I missed or what I did wrong ? Any help would be greatly appreciated, thanks in advance. J-M Edited December 12 by Jean Ma Solved (see edit history) Link to comment Share on other sites More sharing options...
Prestashop Addict Posted November 29 Share Posted November 29 Hi, set debug mode to the what is the issue. Link to comment Share on other sites More sharing options...
Jean Ma Posted November 30 Author Share Posted November 30 18 hours ago, Prestashop Addict said: Hi, set debug mode to the what is the issue. Even the admin interfaces isn't available. Actually, any URL gives a blank page, even URLs that don't exist, like shop.newdomain.org/blahblah : blank page instead of an error. Link to comment Share on other sites More sharing options...
ComGrafPL Posted December 1 Share Posted December 1 Are you sure PHP version on new location is correct? Link to comment Share on other sites More sharing options...
Jean Ma Posted December 2 Author Share Posted December 2 17 hours ago, ComGrafPL said: Are you sure PHP version on new location is correct? PHP version on old hosting is 7.0.33, and on new one is 7.1.337.1.33 According to the chart in https://www.prestasoo.com/blog/prestashop-php-version, Prestashop 1.6.x is compatible with PHP 7.1 Link to comment Share on other sites More sharing options...
Jean Ma Posted December 4 Author Share Posted December 4 Finally, this issue was fixed by changing PHP version from 7.1 to 7.0. Therefore, Prestashop 1.6.x IS NOT compatible with PHP 7.1 as stated in the link in my previous post. Link to comment Share on other sites More sharing options...
Prestashop Addict Posted December 4 Share Posted December 4 Don't forget to change your title post by adding [SOLVED] and add a Thanks or Like to the good answer, this will help community. Link to comment Share on other sites More sharing options...
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