Problem on Prestashop API (Create user with same email on different shop)

[Florent Coadebez]

Hello,

I am encountering an issue with the PrestaShop REST API in a multistore environment. Here are the details:

Context:

PrestaShop Version: 1.7.8.10

Multistore Configuration: Customers are not shared between stores.

Issue: When I try to create a customer on shop  id 4 with the email [email protected], the API returns an error stating that the email is already in use, even though this is a distinct store.

Goal: I would like to allow the same email to be used for distinct customers on different stores

API Request Used:

POST /api/customers { "email": "[email protected]", "firstname": "John", "lastname": "Doe", "id_shop": 4 }

Error Returned:

<prestashop xmlns:xlink="http://www.w3.org/1999/xlink">
<errors>
<error>
<code><![CDATA[140]]></code>
<message><![CDATA[Cet e-mail est déjà utilisé, veuillez en choisir un autre]]></message>
</error>
<error>
<code><![CDATA[46]]></code>
<message><![CDATA[Unable to save resource]]></message>
</error>
</errors>
</prestashop>

Could you confirm if there is a configuration or a solution to handle this use case?

Thank you in advance for your assistance.