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Prestashop 1.7.8.5


basilis

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Hello i have a serious problem with my e shop and i cant take anymore orders because when u add a product in the cart sometimes shows zero price and total a bigger amount or sometimes add correct the price but again the total amount is bigger.Please if anyone could help me and get me out of this predicament I would greatly appreciate it

2024-11-04_211929.jpg

2024-11-04_211755.jpg

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Hi,

Enable Debug Mode in Advanced Parameters > Performance to see detailed error messages.

Conflicts between modules, especially those related to the cart, pricing, or checkout, can often lead to issues with pricing. To identify if a module is causing the issue:

1. Go to Modules > Module Manager in the PrestaShop admin.
2. Look for any third-party or custom modules related to the cart, pricing, or discounts.
3. Temporarily disable these modules one at a time, refreshing the cart page after each one to see if the issue is resolved.
4. Common modules that could cause conflicts include promotional, tax-related, and currency conversion modules.

If disabling a particular module resolves the issue, it likely indicates a conflict or bug within that module.

Also, open the browser console (F12) to look for JavaScript errors.

Regards.

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