Marketplace can't be updated

[simple-and-safe]

Dear all

 

We can not update "Marketplace" and therefore no other updates of modules are possible, google Merchant Center doesn't work, etc. After clicking "update marketplace" we get the confirmation about the succesfull update. In the Log-File is written "Data from PrestaShop Addons is invalid, and cannot fallback on cache.".

 

We deleted the cache, deactiveted cache, etc. Nothing is working.  Prestashop  1.7.8.11 and PHP 7.4.33.

 

Do you have any idea?

 

Thank you very much

 

[Nickz]

3 hours ago, simple-and-safe said:

Do you have any idea?

yes put your shop on a localhost, try an update to 8 and go to a higher PHP like 8.1.
Or get a new domain plus a server (cost you about $50 and do that there.

The question ist what can you do?

[simple-and-safe]

7 hours ago, Nickz said:

yes put your shop on a localhost, try an update to 8 and go to a higher PHP like 8.1.
Or get a new domain plus a server (cost you about $50 and do that there.

The question ist what can you do?

Thank you Nickz, very appreciated.

 

Update successfully. But after login, there is a "empty" site (incl. logo). This is happen with PHP 7.4, 8.0 and 8.1. Do you have any other ideas?

[Nickz]

15 hours ago, simple-and-safe said:

Update successfully. But after login, there is a "empty" site (incl. logo). This is happen with PHP 7.4, 8.0 and 8.1. Do you have any other ideas?

Great just have a look at your error files, are you on windows using XAMP?
Do you have the error reporting turned on?

 

[simple-and-safe]

We use Apple Computers and Mobiles; nothing works, also Firefox, etc. is not working. I found the following in the log-file

 

[2024-11-03 20:55:42] request.CRITICAL: Uncaught PHP Exception Symfony\Component\ErrorHandler\Error\UndefinedMethodError: "Attempted to call an undefined method named "isPasswd" of class "Validate". Did you mean to call "isPasswdAdmin"?" at ...