ale123 Posted November 1 Share Posted November 1 Something strange is happening here: sometimes (9 times to 10), the Payment Accepted order status is not shown (but I can see it in the dropdown) If i reload the page 2-3-4 times, the status appears (the only differences between images are just some F5 to refresh) The same happens in the oder detail page, i can see the paypament accepted in the order status history, but sometimes the order status shown on the top of the page is not filled properly. I've checked the DB and i didn't see anything strange, the order status (id 2) is present, and with the language translation properly filled. The order is properly set with "current_state" set to "2" Any idea ? Link to comment Share on other sites More sharing options...
Knowband Plugins Posted November 1 Share Posted November 1 Hi, This intermittent issue where the "Payment Accepted" status doesn’t consistently display, despite being present in the dropdown and correctly set in the database, can arise due to various factors. 1. Temporarily disable any third-party order or payment-related modules and see if the issue persists. If the issue resolves, reactivate modules one by one to isolate the problematic module. 2. Go to override/classes/OrderHistory.php or any other relevant override files in override and temporarily rename or disable them. Clear cache afterward to see if this resolves the issue. Regards. Link to comment Share on other sites More sharing options...
ale123 Posted November 1 Author Share Posted November 1 For the first point, i've already disabled all additional payment methods and still doesn't fix I don't have any OrderHistory override Link to comment Share on other sites More sharing options...
endriu107 Posted November 1 Share Posted November 1 Maybe this is issue related with missing translations? 1 Link to comment Share on other sites More sharing options...
ale123 Posted November 4 Author Share Posted November 4 On 11/1/2024 at 7:47 PM, endriu107 said: Maybe this is issue related with missing translations? I don't think so because sometime it appears and sometimes not, with a missing translation, it will never appear. Also, if I change the language, i can see the translated text (with the same random visibility) Link to comment Share on other sites More sharing options...
endriu107 Posted November 4 Share Posted November 4 16 minutes ago, ale123 said: I don't think so So you didn't check this? Link to comment Share on other sites More sharing options...
ale123 Posted November 4 Author Share Posted November 4 2 hours ago, endriu107 said: So you didn't check this? reread carefully the full post not Just the First 3 words i've wrote: "if I change the language, i can see the translated text (with the same random visibility)" Link to comment Share on other sites More sharing options...
Prestashop Addict Posted November 5 Share Posted November 5 Please can you specify PS, PHP and theme versions Link to comment Share on other sites More sharing options...
endriu107 Posted November 5 Share Posted November 5 15 hours ago, ale123 said: reread carefully the full post not Just the First 3 words i've wrote: "if I change the language, i can see the translated text (with the same random visibility)" Thats why you at first should check is there any missing translations in this statuses. Link to comment Share on other sites More sharing options...
ale123 Posted November 5 Author Share Posted November 5 45 minutes ago, Prestashop Addict said: Please can you specify PS, PHP and theme versions Stock BO theme PS 8.1.7 PHP 8.1 Link to comment Share on other sites More sharing options...
ale123 Posted November 5 Author Share Posted November 5 Just now, endriu107 said: Thats why you at first should check is there any missing translations in this statuses. Again ? Statuses are translated and translation can be seen. It's the thirth time that i write the same: "I CAN SEE THE TRANSLATED TEXT" Link to comment Share on other sites More sharing options...
Prestashop Addict Posted November 5 Share Posted November 5 Did you try to delete var/cache/prod folder, maybe a translation file in cache corrupted? Link to comment Share on other sites More sharing options...
ale123 Posted November 5 Author Share Posted November 5 4 hours ago, Prestashop Addict said: Did you try to delete var/cache/prod folder, maybe a translation file in cache corrupted? yes, i clear cache multiple times a day because im developing some modules Link to comment Share on other sites More sharing options...
Prestashop Addict Posted November 5 Share Posted November 5 Any override of admin controller? Link to comment Share on other sites More sharing options...
ale123 Posted November 6 Author Share Posted November 6 11 hours ago, Prestashop Addict said: Any override of admin controller? Nope, overrides are also disabled from the performance page Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now