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Need Help Installing PrestaShop for Hellstar Sports - Stuck on Initial Setup


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Hi everyone,

I'm trying to set up a PrestaShop store for my site, Hellstar Sports (https://hellstarsports.us/), and I’ve hit a bit of a roadblock during the installation process. I’m hoping someone here could help guide me through the initial setup.

Here’s what I’ve done so far:

Downloaded the latest version of PrestaShop from the official site.

Uploaded the files to my hosting server.

Started the installation wizard and entered my database details.

However, I'm getting an error that I can't quite figure out, and I’m not sure if it’s an issue with my server configuration or something I missed during setup.

My server details:

Hosting provider:

PHP version:

Database (MySQL version):

Error Message: (Provide the specific error message you’re receiving, if any)

Has anyone encountered a similar issue? Are there any specific configurations or settings I should be aware of when installing PrestaShop? I would really appreciate any advice or troubleshooting tips to help me get Hellstar Sports up and running on PrestaShop. Thanks in advance for your help!

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You server details are invisible. If you report a problem please provide all the information that you have including screen dumps.

BTW: be aware that when you try to install under Windows you will face some extra obstacles. The Prestashop team is not very Windows friendly.

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