Error 500 or blank page (shop and admin)

[amdil]

Hi Good People,

today morning my prestashop stopped working.

I get the following error (debuging enable). 

Notice: MemcachePool::get(): Server 127.0.0.1 (tcp 58974, udp 0) failed with: Connection refused (61) in /usr/home/username/domains/domain/public_html/classes/cache/CacheMemcache.php on line 95

lines from the mentioned file:

/** * @see Cache::_get() */

protected function _get($key)

{ if (!$this->is_connected)

return false; return $this->memcache->get($key);

}

Prestashop ver. 1.6.1.7
PHP 5.6

Thanks in advance for any ideas on how to solve this

[Prestashop Addict]

Hi, it seems memcache is not present or down on your server. Disable it in config/settings.inc.php

[amdil]

I tried disable the cache in config file, and then I get error 500 without any additional information.

Edited October 22, 2024 by amdil (see edit history)

[Prestashop Addict]

Other error, look at your server webserver log