flashlight-torches Posted May 12, 2011 Share Posted May 12, 2011 Hi there,I recently tested the 'notify me when available’ feature on an out of stock product.When I then added more stock to that product I did indeed get an email stating that the product was back in stock etc.Trouble is, every time I edit and save that product I get the email again.Obviously this could be very annoying for a customer especially as there is no way of then stopping that notification if you are a guest as you simply add your email address. (customers can remove the alert from their account section.) Have I missed something or should this alert only be sent once if you are a guest?Any thoughts welcome 1 Link to comment Share on other sites More sharing options...
salko Posted July 23, 2011 Share Posted July 23, 2011 Hi there,<br/>I recently tested the 'notify me when available’ feature on an out of stock product.<br/><br/>When I then added more stock to that product I did indeed get an email stating that the product was back in stock etc.<br/><br/>Trouble is, every time I edit and save that product I get the email again.<br/>Obviously this could be very annoying for a customer especially as there is no way of then stopping that notification if you are a guest as you simply add your email address. (customers can remove the alert from their account section.) <br/> <br/>Have I missed something or should this alert only be sent once if you are a guest?<br/><br/>Any thoughts welcome Have you maybe found a solution for this? I also find very annoying for PS to send email to customer everytime I edit & save the product, so I have disabled this "Notify when available" feature, until we find a solution for this ... Link to comment Share on other sites More sharing options...
jk.hosking Posted August 2, 2011 Share Posted August 2, 2011 Same issue here, in fact I have a customer who has told me that she is getting daily emails! I have had to disable the function too. It seems to send customers notification when the product is out of stock rather than in stock! Any soluctions would be fantastic, I have spent the entire evening searching prestashop for an answer to this! Link to comment Share on other sites More sharing options...
C.Perez Posted June 7, 2012 Share Posted June 7, 2012 Bump... I'm having exactly the same problem.. Anyone resolve it already ??? Link to comment Share on other sites More sharing options...
DjKosmit Posted November 14, 2012 Share Posted November 14, 2012 Has anyone solved this? This is a serious problem. Help! Link to comment Share on other sites More sharing options...
wiros Posted January 18, 2013 Share Posted January 18, 2013 Anyone found a solution for this? I got the same issue? As far as I can see, ones the customer received an email ( product on stock again), his emailadres should be deleted prom the database. But for some field in the database is does not happen. Anyone knows why? Robert Link to comment Share on other sites More sharing options...
DenisDenis Posted March 10, 2013 Share Posted March 10, 2013 Also looking for a solution, I'm even willing to pay for an alternative module for 1.4.0.17 Link to comment Share on other sites More sharing options...
.png.022b5452a8f28f552bc9430097a16da2.png)
Recommended Posts