Jump to content

Clear Customer Browser Cache


Recommended Posts

Hi everyone. 

Can anyone recommend an official Prestashop module  which clears the customer browser cache?

I've seen one elsewhere but would prefer to buy one from Prestashop addons.

The site is on 1.7

 

Link to comment
Share on other sites

We're having random Cart issues. Probably originally caused by duplicate cart and order numbers after migrating from 1.6 to 1.7.

We've fixed the duplicate Cart and Order number problem. 

I think that the issues we're having now are from customers who have been on the site months ago. But are now returning with their cache full of bad info.

If the customer uses another device or Incognito mode, there isn't a problem. Hence suspecting a Cache issue. 

 

Link to comment
Share on other sites

55 minutes ago, Mediacom87 said:

Hi,

clean all abandoned cart.

Hi, that makes sense! Thank you

I've just deleted all abandoned and non ordered carts from the back office. I'll continue to monitor things and see if it makes a difference.

For anyone following this thread-

Go to back office - Orders - Shopping Carts - Type "Abandoned Cart" in the Order ID column and press Search.

To speed things up, change the display items per page number to 1000 

Bulk Actions - Select All - Delete

Do this until you have deleted all of the abandoned carts (I did the same for the Non Ordered Carts)

Next I also cleared the main cache. Advanced Parameters - Performance - Clear Cache 

 

 

 

 

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...