Track Posted August 18 Share Posted August 18 Hi everyone. Can anyone recommend an official Prestashop module which clears the customer browser cache? I've seen one elsewhere but would prefer to buy one from Prestashop addons. The site is on 1.7 Link to comment Share on other sites More sharing options...
Prestashop Addict Posted August 19 Share Posted August 19 Hi, you want to clear all browser cache data? Link to comment Share on other sites More sharing options...
Track Posted August 19 Author Share Posted August 19 We're having random Cart issues. Probably originally caused by duplicate cart and order numbers after migrating from 1.6 to 1.7. We've fixed the duplicate Cart and Order number problem. I think that the issues we're having now are from customers who have been on the site months ago. But are now returning with their cache full of bad info. If the customer uses another device or Incognito mode, there isn't a problem. Hence suspecting a Cache issue. Link to comment Share on other sites More sharing options...
Mediacom87 Posted August 20 Share Posted August 20 Hi, clean all abandoned cart. Link to comment Share on other sites More sharing options...
Track Posted August 20 Author Share Posted August 20 55 minutes ago, Mediacom87 said: Hi, clean all abandoned cart. Hi, that makes sense! Thank you I've just deleted all abandoned and non ordered carts from the back office. I'll continue to monitor things and see if it makes a difference. For anyone following this thread- Go to back office - Orders - Shopping Carts - Type "Abandoned Cart" in the Order ID column and press Search. To speed things up, change the display items per page number to 1000 Bulk Actions - Select All - Delete Do this until you have deleted all of the abandoned carts (I did the same for the Non Ordered Carts) Next I also cleared the main cache. Advanced Parameters - Performance - Clear Cache Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now