rpaxtian Posted August 5, 2024 Share Posted August 5, 2024 Desde que empecé a utilizar la versión 8.x de prestashop hace unas semanas, hablo de una instalación en blanco, desde cero, se presenta este error de manera frecuente, si estoy navegando en la lista de los productos y abro un producto, me apare ese error, pero solamente al abrir los productos ya que si me regreso y entro a alguna página-CMS o en las categorías prestashop funciona normal. Para ello tengo que eliminar las cookies, mi preocupación es que no todos mis clientes saben eliminar cookies. ¿hay alguna solución? Link to comment Share on other sites More sharing options...
juanrojas Posted August 6, 2024 Share Posted August 6, 2024 Hi, have you mentioned this to your server? Link to comment Share on other sites More sharing options...
rpaxtian Posted August 6, 2024 Author Share Posted August 6, 2024 On 8/6/2024 at 6:44 AM, juanrojas said: Hi, have you mentioned this to your server? Expand On 8/6/2024 at 6:44 AM, juanrojas said: Hi, have you mentioned this to your server? Expand Mi hosting me dice que borre la caché del navegador y si sigue apareciendo el error entonces debería consultar con el desarrollador. 1. Prestashop quiere que compre su servicio y por eso me generan estos errores. 2. Con estos errores nunca compraría este sistema. 3. Son errores que no pueden solucionar, yo tampoco compraría el servicio. Link to comment Share on other sites More sharing options...
juanrojas Posted August 6, 2024 Share Posted August 6, 2024 What is the name of your server? I hope we are not talking about ionos Link to comment Share on other sites More sharing options...
rpaxtian Posted August 6, 2024 Author Share Posted August 6, 2024 On 8/6/2024 at 6:08 PM, juanrojas said: What is the name of your server? I hope we are not talking about ionos Expand On 8/6/2024 at 6:08 PM, juanrojas said: What is the name of your server? I hope we are not talking about ionos Expand No, is a Mexican reseller named SUEMPRESA. But I have seen that many people have encountered this error and none have found a solution. No, es un revendedor mexicano llamado SUEMPRESA. Pero he visto que muchas personas se han encontrado con este error y ninguna ha encontrado una solución. Link to comment Share on other sites More sharing options...
Nickz Posted August 6, 2024 Share Posted August 6, 2024 On 8/6/2024 at 6:40 PM, rpaxtian said: No, is a Mexican reseller named SUEMPRESA Expand being a reseller its hard to exclude that comany. Check with the IP who the real host is. Link to comment Share on other sites More sharing options...
rpaxtian Posted August 6, 2024 Author Share Posted August 6, 2024 On 8/6/2024 at 7:43 PM, Nickz said: being a reseller its hard to exclude that comany. Check with the IP who the real host is. Expand When checking the IP, the server is DIGITALOCEAN Link to comment Share on other sites More sharing options...
Nickz Posted August 6, 2024 Share Posted August 6, 2024 (edited) On 8/6/2024 at 8:02 PM, rpaxtian said: When checking the IP, the server is DIGITALOCEAN Expand great, specs of that server? PHP memory settings per php.ini of the reigning php version? Edited August 6, 2024 by Nickz (see edit history) Link to comment Share on other sites More sharing options...
rpaxtian Posted August 6, 2024 Author Share Posted August 6, 2024 On 8/6/2024 at 8:06 PM, Nickz said: great, specs of that server? PHP memory settings per php.ini of the reigning php version? Expand Información del servidor Información del servidor: Linux #1 SMP Wed Feb 23 16:47:03 UTC 2022 x86_64 Versión del software del servidor: nginx/1.26.1 Versión de PHP: 8.1.29 Límite de memoria: 256M Tiempo máx. de ejecución: 600 Tamaño máx. para la carga de archivos: 32M Información de la Base de Datos Versión de MySQL: 5.5.68-MariaDB Servidor MySQL: localhost:3306 Nombre MySQL: Tienda2024_Rpax Usuario MySQL: Tienda2024_Rpax Prefijo de las tablas: ps2024_ Motor MySQL: InnoDB Controlador MySQL: DbPDO Información de la tienda Versión de PrestaShop: 8.1.7 URL de la tienda: https://tienda.rpaxtian.com/ Ruta de la tienda: /................/rpaxtian.com/tienda.rpaxtian.com Tema actualmente en uso: classic Link to comment Share on other sites More sharing options...
Nickz Posted August 6, 2024 Share Posted August 6, 2024 On 8/6/2024 at 8:56 PM, rpaxtian said: Límite de memoria: 256M Expand prefiero el limite en 720M o más varchat en 10 000, Link to comment Share on other sites More sharing options...
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