Help Needed: Lost Access to My Store After Domain Change!

[zyman]

Hey everyone,

I hope you're all doing well. I'm reaching out today because I'm in a bit of a bind and could really use your help.

Recently, I decided to update the domain and URL for my online store to better align with my brand. I thought it would be a smooth process, but things have gone a bit sideways. Since making the change, I've lost access to both the frontend and backend of my store.

I made the switch to a new domain, following all the steps I thought were necessary. However, now neither the old nor the new URLs are working, and I can’t log into the backend to manage my store.
 

What I Need Help With:

Restoring Access: I need help figuring out how to get back into the backend of my store.

Domain and URL Configuration: I need to ensure that the new domain and URL are set up correctly.

Edited August 5 by zyman
more info (see edit history)

[El Patron]

Hi, did you update the your domain's nameservers with new IP address?  this is done using the control panel of your domain name service, godaddy for example (update host with new IP address)