[Solved] Modify total payment before checkout

[berta recchia]

I often give my customers a discount while they are on the phone or via email.
What I have to do is complete the transaction for them with the full amount ( they get the receipt email for the full amount too) then I need to go to my authorize.net interface modify the charge to their credit card and email them the new invoice.

Is there a way to modify the final amount during checkout besides using vouchers?

Using 1.4.0.17

Thanks.

[berta recchia]

It would be much appreciated if I could get a suggestion.

[tomerg3]

There is no built in way.

Why not use vouchers?

[berta recchia]

Because if you're talking to a customer and you want to give him something free or reduce the price on one item your total changes and it's always different for every sale.
With vouchers you'd have to calculate the difference from full price and the price you gave and create a voucher for that difference on the fly while the customer is on the phone.
If i'm selling just one product or 2 it would be easy but when you have 10 different items it would take a while to create a voucher. Not very professional to the person on the other side of the phone.

If I could just change the total before charging the card it would be all I have to do.

[tomerg3]

It doesn't matter if you have 2 items or 10,000 items.

If the total is 3,257.60 and you want to make it 3,100.

You need to figure out the difference (3,257.60 - 3,100 = 157.60), and then make a voucher for that amount.

You can also create module to automatically do that for you, but it's not a quick one.

[berta recchia]

I was trying to avoid making voucher for each transaction but I guess it's better than what I do now. I guess I could reuse the same one and just change the amount in it.

Thanks.

[zyko]

what if we get an facility on order details page from admin, where we need to just put either fixed amount or percentage amount and click on a button "get order discount" and it will give specified amount discounted from orders total and manage all the DB entries properly so that we can get the reports properly too ???

Wouldn't be an easy instead of creating vouchers for each orders while talking with customer.

Thanks
Delonix

[tomerg3]

It's possible to develop something new for this (as I suggested above).

However, if you're not a developer, or want to spend money on one, this is the easiest way.

[zyko]

I guess, its' basically depends on the requirements, if it's only a few orders that admin wants to be discounted then of-course creating a voucher coupon is better option, but if admin wants to give a discounts on orders frequently to promote site and products then obviously- module creation is better option

Thanks
Delonix