[solved] Character limit order confirmation + order notification

[timoD]

Hello everyone,

After being a silent reader here for a while, I now have to ask the community my first question.
I hope someone can help me with this, as this issue has been bothering me for a while and I just can't find a solution myself.

PS Version: 1.7.8.11
classic theme

 

In the emails, especially the order confirmation (order_conf) and the order notification (new_order) from the notifications/ps_emailalerts module (see attachment), the article text is cut off after a certain character length.
After checking, it should be exactly 255 characters and then the text is cut off.
I'm looking for the place in the files where this value can hopefully be adjusted relatively easily.
Similar to the truncate value for the product name in the product list, for example.

We sell products in our shop that can be configured relatively broadly.
The article texts almost always reach this character limit.
In the order confirmation in particular, these configurations should be listed in full.

I welcome ideas and am of course open to further questions.

Best regards

 

 

 

Edited August 5, 2024 by timoD (see edit history)

[Knowband Plugins]

Hi,

The product name character limit is restricted to 255 characters because, by default, the 'product_name' column in the 'order_details' table is set to this limit. This column stores the name of the product present in the order.

To modify this limit, you need to alter the 'product_name' column in the 'order_details' table according to your requirements.

Regards.

[timoD]

Hello,

thank you for your support.
Altering the 'product_name' column solved the problem.

Kind regards.

[Knowband Plugins]

Hi,

We are pleased to know that your concern has been resolved.

Should you have any further questions or need additional assistance, please do not hesitate to reach out to us.

Regards.