Tomi14 Posted July 27 Share Posted July 27 (edited) For several weeks, I've had this problem where, whenever I work on correcting/adding products, I keep receiving emails that there is an error to be seen in the logs, and upon checking, every time it is "Data from PrestaShop Addons is invalid, and cannot fallback on cache". I cleared the cache on the store, cleared cookies in the browser, and also changed the browser. How to fix it? Edited July 27 by Tomi14 (see edit history) Link to comment Share on other sites More sharing options...
Nickz Posted July 27 Share Posted July 27 1 hour ago, Tomi14 said: For several weeks, I've had this problem where, whenever I work on correcting/adding products, Did you update something, or did you hoster raise PHP to a higher version? If the hoster wishes to force its clients to a higher version in everything its time to look for a different host or build another shop elsewhere. Link to comment Share on other sites More sharing options...
Tomi14 Posted July 27 Author Share Posted July 27 Nope. It is still 7.4 Link to comment Share on other sites More sharing options...
Nickz Posted July 27 Share Posted July 27 And your shop is what version? Link to comment Share on other sites More sharing options...
Tomi14 Posted July 27 Author Share Posted July 27 Ps 1.7.8.11 PHP 7.4 Link to comment Share on other sites More sharing options...
Nickz Posted July 27 Share Posted July 27 does that fit: https://github.com/PrestaShop/PrestaShop/issues/17866 Link to comment Share on other sites More sharing options...
Tomi14 Posted July 27 Author Share Posted July 27 Not this time. All prestashop services works fine at this moment Link to comment Share on other sites More sharing options...
Tomi14 Posted August 1 Author Share Posted August 1 What are these files that take the most time? Link to comment Share on other sites More sharing options...
Tomi14 Posted August 3 Author Share Posted August 3 I checked the difference between the current layout.html.twig file and the one from September 2023—they are identical. I also checked the difference in product.html.twig, and in the current version of PrestaShop, the folder public_html\src\PrestaShopBundle\Resources\views\Admin\Sell\Catalog\Product\FormTheme does not exist at all. Creating the folder and manually adding the file doesn't change anything. Link to comment Share on other sites More sharing options...
Nickz Posted August 3 Share Posted August 3 you need to clear caches after all changes. Link to comment Share on other sites More sharing options...
Tomi14 Posted August 4 Author Share Posted August 4 13 hours ago, Nickz said: you need to clear caches after all changes. I know, I did it. But didn't help Link to comment Share on other sites More sharing options...
carlosco Posted December 11 Share Posted December 11 Hello!!! Did you solve the problem? I have the same problem and I think that is the reason why I have extreme slowness in the backoffice but I can't find a solution... Link to comment Share on other sites More sharing options...
Nickz Posted December 11 Share Posted December 11 1 hour ago, carlosco said: Hello!!! Did you solve the problem? I have the same problem and I think that is the reason why I have extreme slowness in the backoffice but I can't find a solution... The problem "Data from PrestaShop Addons is invalid, and cannot fallback on cache".?? What prestashop version do you run? What is your story? New shop? Updated from xxxx Version? Link to comment Share on other sites More sharing options...
carlosco Posted December 11 Share Posted December 11 Ps 1.7.8.7 No update, no new shop. Server disk size was updated (plesk) and it started happening after two days... Link to comment Share on other sites More sharing options...
Nickz Posted December 11 Share Posted December 11 Just now, carlosco said: Server disk size was updated (plesk) and it started happening after two days... Ask the if they changed from mysqli to mariadb. Most functions are the same but a few a quite different. Link to comment Share on other sites More sharing options...
ST-THEMES Posted Thursday at 09:12 AM Share Posted Thursday at 09:12 AM Hi, Your PHP was upgraded but some 3rd party modules can't be compatible with the PHP version. Best regards. Link to comment Share on other sites More sharing options...
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